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Modem VG224

opnineopnine
Level 1
Level 1

Hello 

 

I have a VG224 that in one of the ports I have a modem, the issue, is that the modem is disconnected every few seconds off connected.

 

Any ideas?

 

Thanks. 

5 Replies 5

Wilson Samuel
Level 7
Level 7

Hi,

I think you are missing modem passthrough command it should be like :

voice service voip

modem passthrough nse codec g711ulaw

 

HTH

Hello Wilson,

 

should the command you posted will have to go in the vg224 or in the gateway?

 

thanks.

saif musa
Level 4
Level 4

Cisco vg224 have 24 fxs analog ports, which type of modem did you usde to connect to it !!??

What protocol did you configured your router to work with ??

Hello Saif,

 

In the router we have SIP/SCCP and we are using g729r8 and g711ulaw

 

Thanks.

Dennis Mink
VIP Alumni
VIP Alumni

I had a similar issue a couple of days ago, but on a VG204.

 

I configured modem pass through,  and turn fax passthrough off, in fax i configured "fax protocol none". but I had the luxury to be able to do that, as it was a dedicated VG04.

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