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dtom
Beginner

MOH Audio Source

We are running CUCM 11 and had uploaded a new Music On Hold Audio file (NewAudio).  We set the Music On Hold Audio Source 1,2,and 3 to point to this new file (NewAudio).  Everything worked fine.  Now we want to change it back to the SampleAudioSource.  We set the Music On Hold Audio Source 1,2,and 3 to point to the SampleAudioSource.  But, the music on hold message is still the playing NewAudio.  What did we miss here?

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That did it.  Thanks.

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2 REPLIES 2
Kent Drugge
Beginner

Go to Media Resources > Music on hold server > Find button.

Select all servers and then Reset Selected.

I have to change MOH every month, I have found this has to be done sometimes to make it switch over.

That did it.  Thanks.

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