Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi , May i know where i can configure enhanced idivert in Cisco phones. In soft key template it shows only idivert. Thanks Rafi
I know this has been covered before but I don't seem to have the same situation as others. I am quite new to Unity and am filling in for the regular administrator, so please bear with me. When users press the message button, the call is sent to the...
I have acquired a set of 7940g IP phones. I am running them POE and need help for my Voip provider to reprovision the IPs. Calls/emails to Cisco state the service period ended for this model 7/31/2015. The Voip IT tech needs access to the access t...
For years now I've struggled with keeping Telephony spreadsheets and BAT telephone number data exactly as it should be without being forced into a SUM or having the preceding+/00 omitted from the beginning of the number and I've finally figured out a...
i need to set outgoing calls from my cme to national , i have these configurations for directing calls to outside dial-peer voice 1 potsdestination-pattern .Tincoming called-number .direct-inward-dialport 0/0/0:15!dial-peer voice 2 potsdestination-pa...
Dear All, I am facing DTMF issue specifically from SPAIN location. We are having Cisco Contact center express setup with basic IVR. After office hours calls from the SPAIN redirected to HQ. For example when user dial spain toll free number after offi...
We are running CUCM 11 connected to two DPA 7630. Some of the ports on the DPA are showing Down. How can we troubleshoot why this is?
Hi My customer use CUCM cluser(Pub-sub1-sub2) with IP-Phone(secure) CTL. (install by secure eToken.) and the cucm certification date is expire soon. so we need regenerate CAPF. 1. How can we reganerate CAPF??(in this case, eToken need?) 2. If ther...
I have one handset that is displaying the wrong time zone, it is off by 7 hrs and I can't figure out why. All of the other handsets are displaying the right time. Any help with this would be appreciated, Thanks.
Hi All, I am having issues registering SIP IP Communicator with CUCM 10.5. SCCP IP Communicator registers with no issue. Thanks, MK
I have a group of users. They have their own individual extensions on their phones. These extensions are also in a line group for their "group" phone number (Hunt Pilot). When the user's are on a call using their extensions (on calls unrelated to...
Hi, Call Manager can connect the Jabber application to the Cisco Instant Messaging and Presence Server. AD authenticated users having issues authenticating. Kindly advice.
Hi All, I have a problem that the calls from user XXX were shown with wrong display name and vice versa!This issue was solved but now it's back.When the user calls I see. The users have the same last name but different userids.One of them is an ac...
Hi again, i tried a firmware upgrade on my phone to version 1.4.8.4 which I downloaded from cisco but it seems not to work. After I choose the Tar-file from my pc it starts to upgrade and when it should be finished it starts again with same procedure...
Has anyone successfully got the Hunt Pilot Call Queuing working within UCCM Version 11.0, I have followed the instructions to the letter, but cannot get my Greeting to play. I can get all of the standard greetings to play without any trouble at all,...
