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Native Presence Issue

Operepichay
Level 1
Level 1

Cucm version is 11.0.1.22900-14

BLF For Call Lists is enabled in Enterprise Parameters Configuration. Phones are rebooted.

Native presence works in CIPC but not in 7940/7941 IP Phones. All phones are in standard presence group

What can be wrong?

2 Accepted Solutions

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

The 7940 does not support that feature

CSCsq47442    BLF on call list not supported on 7940/7960 phones

HTH

java

if this helps, please rate

View solution in original post

Robert Shaw
Level 3
Level 3

Also, apart from Jaime's response, please see below compatibility matrix.  The 7940/41 phones have not been supported since at least version 10.5.  Although they do work, you will find other minor issues.  It's time to upgrade them I'm afraid.

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/unified/communications/system/Compatibility/CSR-Compatibility-Matrix-InteractiveHTML.html

Thanks

Rob

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

The 7940 does not support that feature

CSCsq47442    BLF on call list not supported on 7940/7960 phones

HTH

java

if this helps, please rate

Robert Shaw
Level 3
Level 3

Also, apart from Jaime's response, please see below compatibility matrix.  The 7940/41 phones have not been supported since at least version 10.5.  Although they do work, you will find other minor issues.  It's time to upgrade them I'm afraid.

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/unified/communications/system/Compatibility/CSR-Compatibility-Matrix-InteractiveHTML.html

Thanks

Rob