IP Telephony and Phones

I have a customer's phone system that has an attached IVR.  Essentially, there is a 3rd party SIP device installed on the phone system.  Calls to the IVR get routed to this SIP device's number and the IVR monitors it and "picks it up".  There are no ...

Hello, I have one issue is that the CUCM Media resources are not registering, the media resource of the publisher server keeps getting unregistered -> rejected then registered, go back to unregistered after few seconds. Publisher MTP and other reso...

Installing our first Jabber on IM&P Version 10.5 and expected that Jabber might be a plug in that you download from the cluster.  Not the case, or I could not find it.   Downloading it from CISCO however, I get a version that seems to want an email a...

We have a CUCM version 10.5 in our regional office.  We also have a remote location that uses our regional office CUCM for call set up/tear down but has their own local gateway and PRI, equipped with Cisco Unified Survivable Remote Site Telephony (SR...

Hi Can somebody please help me solve this issue: Error Message = Call failed: Maximum call-per-line limit r...... I am unable to transfer calls after the call has been placed on hold, however can transfer the call if it wasn't put on hold first.  Thi...

I  tried configuring Cisco 7931 phone for use with FreePBX . I upgrade the Cisco 7931 to firmware SIP31.8-5-3SR1S. I tried Cisco 7931 to register with FreePBX but with no success. Cisco 7931 phone time not synced.  I tried the NTP line settings  in ...

description * * * Not In Use * * *!voice-port 0/1/0 connection plar 222033436!voice-port 0/1/1 connection plar 222033437!voice-port 0/1/2 connection plar 222033438!voice-port 0/1/3 description * * * Not In Use * * *!voice-port 0/2/0 description * * *...

hi All, We have an production voice gateway with E1 which talks h323 to our CUCM. We have just inserted a 4port FXO Card and we would like to route only all our mobile phone calls to it.   I am getting conflicting info by searching the forum and also...

I am trying to configure Branch router for the customer to  have : 1) AA from unity connection as Primary 2|) User Local TCL  script AA as backup in case of primary failure. when i try to call the main number , the Local TCL AA ALWAYS start  even ...

Hi.  I tried changing the DN of one of our 7841 IP phone but after saving then applying config the phone became unregistered. i tried to delete the phone's configuration on cucm and resetting the phone through the settings and also tried the hard re...

CME 10.5 CP 8845 no call history, and no missing call prompt,  and loaded the firmware sip8845_65.11-0-1-11,  Any comments about my issue? thanks.

We have a single site deployment with calls to/from telephone numbers on the PSTN coming over a SIP trunk via a CUBE and SIP calls being routed via our expressway pair to/from the internet. We are experiencing a long delay for incoming SIP calls over...

call handler need longer greeting time to play a prerecorded audiotext. How can I do this? I understand the class of service can be modified to do this, if that's the case, then how is applied to the call handler? The prerecorded length is about 7 mi...