12-29-2011 01:53 AM - edited 03-16-2019 08:44 AM
Hi,
We need to connect expansion module in 7961 phone model and then need to configure in Call Manager.
Could you please help me out here how we can configure the expansion module in Call Manager.
Expansion Model : 7915 UC Phone Grayscale Expansion Moudle
And Phone Model : 7961
Solved! Go to Solution.
12-29-2011 07:13 AM
The 7915 module1 is NOT supported on a 7961 phone.
Read data sheet:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468672.html
recommend you consult with professional before purchasing.
12-29-2011 09:51 AM
Hi Sachin,
Here are the basic steps
Once the 7915 module has been added to the phone physically then you have to add
it via CUCMadmin. On the 7962 phone config page under expansion module add the 7915.
Then have a look at the Phone Button Template for the 7915. If you find the default Button Template
you can Copy it/rename it (something like 7962 with 7915) and reconfigure it with the appropriate Line Buttons.
In many cases the default Phone Button Template is configured for all Speed Dial buttons so this
needs to be tweaked to allow you to configure the additional lines that you and your users may require.
Once this has been done go back to the phone/device in question and apply this new
Phone Button Template> Update> and you will see all the Line keys available to add the required DN's
Cheers!
Rob
Please remember to tag your threads and help support "Teachers without Borders"
https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity
12-29-2011 07:13 AM
The 7915 module1 is NOT supported on a 7961 phone.
Read data sheet:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468672.html
recommend you consult with professional before purchasing.
12-29-2011 08:30 AM
Hi Paolo,
Thanks for this information,if we will go for 7962G Phone then could you please let me know how to configure expansion module in Call Manager.
12-29-2011 08:38 AM
Are you the end user? The best approach you have the person that installed and maintains the system do it.
12-29-2011 09:51 AM
Hi Sachin,
Here are the basic steps
Once the 7915 module has been added to the phone physically then you have to add
it via CUCMadmin. On the 7962 phone config page under expansion module add the 7915.
Then have a look at the Phone Button Template for the 7915. If you find the default Button Template
you can Copy it/rename it (something like 7962 with 7915) and reconfigure it with the appropriate Line Buttons.
In many cases the default Phone Button Template is configured for all Speed Dial buttons so this
needs to be tweaked to allow you to configure the additional lines that you and your users may require.
Once this has been done go back to the phone/device in question and apply this new
Phone Button Template> Update> and you will see all the Line keys available to add the required DN's
Cheers!
Rob
Please remember to tag your threads and help support "Teachers without Borders"
https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity
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