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Nuance TTS Server

Bill Brown
Level 1
Level 1

Anyone have a way from a cisco phone script of checking to see if the Nuance TTS server has an available license before trying to convert some text to a prompt?

 

Cisco Unified CCX Administration

 

System version: 10.5.1.11001-4
 
Nuance Vocalizer 5.0
Nuance Speech Server 5.1
1 Accepted Solution

Accepted Solutions

Bill Brown
Level 1
Level 1

Figured out that licenses were clearing after 15 seconds, no matter how big the text conversion was.  So, I created a database table and enter a record every time I go to use and clear any records older than 15 seconds.  If I'm at my license limit when I check, I wait and check again in 15 seconds.  This works perfectly for the out bound reminder calls.

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1 Reply 1

Bill Brown
Level 1
Level 1

Figured out that licenses were clearing after 15 seconds, no matter how big the text conversion was.  So, I created a database table and enter a record every time I go to use and clear any records older than 15 seconds.  If I'm at my license limit when I check, I wait and check again in 15 seconds.  This works perfectly for the out bound reminder calls.