Solved: Nuance TTS Server

Bill Brown · ‎06-10-2015

Anyone have a way from a cisco phone script of checking to see if the Nuance TTS server has an available license before trying to convert some text to a prompt?

Cisco Unified CCX Administration

System version: 10.5.1.11001-4

Nuance Vocalizer 5.0

Nuance Speech Server 5.1

Bill Brown · ‎03-27-2018

Figured out that licenses were clearing after 15 seconds, no matter how big the text conversion was. So, I created a database table and enter a record every time I go to use and clear any records older than 15 seconds. If I'm at my license limit when I check, I wait and check again in 15 seconds. This works perfectly for the out bound reminder calls.

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Bill Brown · ‎03-27-2018

Figured out that licenses were clearing after 15 seconds, no matter how big the text conversion was. So, I created a database table and enter a record every time I go to use and clear any records older than 15 seconds. If I'm at my license limit when I check, I wait and check again in 15 seconds. This works perfectly for the out bound reminder calls.