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number of calls on one phones

hi we have a ccme router 3800

i want to assaign the operator phone one extension (pilot number) and atleast 8 to 10 calls should land on this extension without busy signal.i can get two calls by assaigning it to dual line but not more than that is it possible if yes thn pls help me out . thx for your consideration.

4 Replies 4

Chris Deren
Hall of Fame
Hall of Fame

With CME 2 calls per DN is the max. What you can do is create an overlay extensions, and do call forward to the overlay DNs. All of these DNs can be assign to the same button, such as.

ephone-dn 1 dual-line

number 1000

call-forward busy 1002

ephone-dn 2 dual-line

number 1002

call-forward busy 1003

ephone-dn 3 dual-line

number 1003

call-forward busy 1004

.

.

ephone 1

button 1o1,2,3,4,5

HTH, please rate all posts!

Chris

thx dude it was nice ....

but need one more clearence can i use this way also...

ephone-dn 10

number 1000

no huntstop

ephone-dn 20

number 1000

preference 1

ephone 3

button 1:10 2:20

thx for ur consideration..

sure, or you could also do

ephone 3

button 1o10,20

the only difference will be that the call will come in on the same line instead of the second line.

Chris

thx again but will post resolved once i will work tomm. on this

again regards & thx...