02-19-2014 02:10 AM - edited 03-18-2019 11:20 AM
Hello.
We have a CUCM 9.1.2.11900-12.
When we make an external call, receiver can't see our number (it appears as unknown).
I've tried to add the number into "External Phone Number Mask" field (into "Line Configuration" from device), with no luck.
I've also tried to add a number into "Calling Party Transform Mask" field and check "" from Route Pattern, no luck!
Into gateway configuration (2821 mgcp controlled) there are no configuration.
ISP doesn't mask our numbers.
Where I'm wrong?
Thanks
Daniele
02-19-2014 02:40 AM
Hi Daniele.
Can you please post the output of a debug isdn q931 during an outgoing call?
Thanks
Regards
Carlo
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02-19-2014 03:13 AM
Hi Carlo.
Thanks for your reply.
Here it is the output:
Feb 19 12:12:04 192.168.57.15 8719: Feb 19 12:12:21.093: ISDN Se1/1:15 Q931: TX -> SETUP pd = 8 callref = 0x00C0
Feb 19 12:12:04 192.168.57.15 8720: Sending Complete
Feb 19 12:12:04 192.168.57.15 8721: Bearer Capability i = 0x8090A3
Feb 19 12:12:04 192.168.57.15 8722: Standard = CCITT
Feb 19 12:12:04 192.168.57.15 8723: Transfer Capability = Speech
Feb 19 12:12:04 192.168.57.15 8724: Transfer Mode = Circuit
Feb 19 12:12:04 192.168.57.15 8725: Transfer Rate = 64 kbit/s
Feb 19 12:12:04 192.168.57.15 8726: Channel ID i = 0xA98389
Feb 19 12:12:04 192.168.57.15 8727: Exclusive, Channel 9
Feb 19 12:12:04 192.168.57.15 8728: Calling Party Number i = 0x0081, '0116319705'
Feb 19 12:12:04 192.168.57.15 8729: Plan:Unknown, Type:Unknown
Feb 19 12:12:04 192.168.57.15 8730: Called Party Number i = 0x80, '3312828301'
Feb 19 12:12:04 192.168.57.15 8731: Plan:Unknown, Type:Unknown
02-19-2014 03:44 AM
You certainly need to talk with Telco ,debug show you are sending correct calling number i.e. '0116319705' and do check with them on which format they accept calling numbers (7 digits or 10 digits).
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Thanks
Manish
02-19-2014 04:50 AM
Also check the number type they expect. Here in the UK some telcos expect you to set the number type/plan to something other than Unknown.
GTG
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02-19-2014 05:10 AM
Thanks for all reply.
I'm checking with Telco.
But there is a strange thing: my numbering plan (internal) is XXX (the dn of the calling phone is 705), and I've not configured anywhere 0116319xxx (route pattern, gateway, phone).
Now, I see that all our phones present 0116319xxx translation (but I don't have any).
How CUCM can transform in this way?
Daniele
02-19-2014 05:16 AM
One of the way to find out is to do a DNA.
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Thanks
Manish
02-19-2014 05:23 AM
I've used DNA, and result is:
It seems that CUCM didn't translate calling DN.
If I insert into route pattern translation, I got this result:
But from debug I can't see any difference: calling number appears both times as 0116319705...
02-19-2014 05:33 AM
02-19-2014 05:46 AM
Please check the Route Pattern:0.331!. You have added Calling Party Mask= 0116319XXX under that.
//Suresh
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02-21-2014 09:48 AM
Thanks to all,
Telco has made changes, now we can see our numbers.
A last question: if we want to mask some number (the called number must see unknown number) how can we configure translation?
Until now, I've made only translations with numbers.
Thanks
Daniele
02-25-2014 05:21 AM
Hi Daniele.
What I usually do, and tested right now on my lab, is create a dedicated outgoing route pattern for users I want to hide the number, put this route pattern in a dedicated partition and CSS and assign this CSS to their lines.
On route pattern, I put calling line ID presentation to restricted, Calling name presentation to restricted and both Numbering Plan and Numbering type to unknown.
That hides my number to called party users.
HTH
Regards
Carlo
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"The more you help the more you learn"
02-25-2014 04:10 AM
No suggestions about this question?
"A last question: if we want to mask some number (the called number must see unknown number) how can we configure translation?"
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