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one way call between cme to cucm

RAJA RAHMAN
Level 1
Level 1

HI support

form the branch office to head office call is disconnecting with  (Disconnect Cause=38)

but from the head office to branch it is working fine .

i here attached the  config and error log

from 4xxx to 7xxx while callingit gets Disconnect 

please help us to resolve the issue

regards

Raja


1 Accepted Solution

Accepted Solutions

Hi Raja,

Look like a routing/firewall problem. Cause 38 mean that the network is not functioning correctly.

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3 Replies 3

Hi Raja,

Look like a routing/firewall problem. Cause 38 mean that the network is not functioning correctly.

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Hi leosalcie

Thank you for your update  is there is any  command that i cam confirm is the problem with routing and firewall

becauz  from the branch it is connecting to another branch that work fine . and other branch that is connected to hed office also works fine

please help me is there is any command that i can confirm

regards

raja

That depend on your scenario. Do you have a VPN tunnel between HQ and BR?

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