Outbound call failed through FXO

[ashique.kn]

Hi,

         I am getting below error when making outbound call through FXO port.

May 21 01:30:16.448: htsp_timer_stop3 htsp_setup_req
*May 21 01:30:16.452: htsp_process_event: [0/1/0, FXOGS_ONHOOK, E_HTSP_SETUP_REQ]fxogs_onhook_setup
*May 21 01:30:16.452: [0/1/0] set signal state = 0x0 timestamp = 0
*May 21 01:30:16.452: dsp_set_sig_state: [0/1/0] packet_len=12 channel_id=128 packet_id=39 state=0x0 timestamp=0x0
*May 21 01:30:16.452: TGRM: reg_invoke_tgrm_call_update(0, 1, 0, 65535, 1, TGRM_CALL_BUSY, TGRM_CALL_VOICE, TGRM_DIRECTION_OUT)
*May 21 01:30:16.452: htsp_timer - 10000 msec
*May 21 01:30:26.452: htsp_process_event: [0/1/0, FXOGS_WAIT_TIP_GROUND, E_HTSP_EVENT_TIMER]fxogs_offhook_disc
*May 21 01:30:26.452: htsp_timer_stop
*May 21 01:30:26.452: [0/1/0] set signal state = 0x4 timestamp = 0
*May 21 01:30:26.452: dsp_set_sig_state: [0/1/0] packet_len=12 channel_id=128 packet_id=39 state=0x4 timestamp=0x0
*May 21 01:30:26.452: htsp_timer - 1000 msechtsp_release_req: cause 16, no_onhook 0
*May 21 01:30:26.452: htsp_process_event: [0/1/0, FXOGS_ONHOOK, E_HTSP_RELEASE_REQ]fxogs_onhook_release
*May 21 01:30:26.456: htsp_timer_stop2
*May 21 01:30:26.456: htsp_timer_stop3
*May 21 01:30:26.456: TGRM: reg_invoke_tgrm_call_update(0, 1, 0, 65535, 1, TGRM_CALL_IDLE, TGRM_CALL_VOICE, TGRM_DIRECTION_OUT)
*May 21 01:30:26.456: flex_dsprm_close_cleanuphtsp_allocate_if --

*May 21 01:30:26.460: HTSP endpoint_info=aaln/S0/SU1/0, type=2, under_specified=0,
service_type=2htsp_allocate_if: MATCH!
htsp_allocate_if --

*May 21 01:30:26.460: HTSP endpoint_info=aaln/S0/SU1/0, type=2, under_specified=0,
service_type=2htsp_allocate_if: MATCH!

*May 21 01:30:27.452: htsp_process_event: [0/1/0, FXOGS_ONHOOK, E_HTSP_EVENT_TIMER]
*May 21 01:30:27.452: [0/1/0, FXOGS_ONHOOK, E_HTSP_EVENT_TIMER] -> ERROR: INVALID INPUT

Port configuration :

voice-port 0/1/0

signal groundStart
timing hookflash-out 50
timing guard-out 1000

Any suggestion would  be appreciated....  

[Vaijanath Sonvane]

Hi,

Please check below post with similar issue:

https://supportforums.cisco.com/t5/ip-telephony/issue-with-ground-start-lines-and-vic2-4fxo/td-p/1984339

[R0g22]

Seems like you are using groundstart and the router is waiting for the far end to ground the TIP but that does not happen and post a timeout the call is dropped -

*May 21 01:30:26.452: htsp_process_event: [0/1/0, FXOGS_WAIT_TIP_GROUND, E_HTSP_EVENT_TIMER]fxogs_offhook_disc

Do your inbound calls work fine ? Also, if you are not sure try changing the signaling on the voice-port to loopstart instead and then test.

[ashique.kn]

Hi,

     We have tried both signals.

   Yes, the inbound calls are working fine.

[R0g22]

What do the logs look like for loopstart ? Can you change the signaling to ls and then collect the same set of logs and share ?