PickUp Group Party Information with more than 11 characters

[Paul Freiberg]

Hi all,

I got the problem that if I want to display called and calling Party Information the output is limited to 11 characters.

But I use E.164 numbers so I need 15 characters. I also read that if I just display one of the information I could display 23 characters but I need both...

Is there a workaround?

Paul

[Paul Freiberg]

Hi Cisco,

is an update planed because of this limitation?

[Rob Huffman · Accepted solution]

Hi Paul,

There is a new (July 3/2016) Bug/Enhancement request open for this issue that you can follow to see when it is resolved;

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCva25807

Complete name or characters to be displayed on call pickup notification

CSCva25807

Symptom:
Regarding the following guide:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0111.html#CUCM_RF_C18657CA_00

If you choose to display both Calling Party Information and Called Party Information, only the first 11 characters of each display. If you choose to display only one or the other, the first 23 characters display.

Conditions:
Regarding the following guide:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0111.html#CUCM_RF_C18657CA_00

If you choose to display both Calling Party Information and Called Party Information, only the first 11 characters of each display. If you choose to display only one or the other, the first 23 characters display.

[Paul Freiberg]

Super, thanks a lot.