Please Help! IP phones Unprovisioned, Can't Ping, Or Register

[ericbell8]

I don't have any more hair to pull out! I've been stuck trying to register these phones for the last month or so. I know I'm missing a small detail, it's always something small that's missed. Can someone please look over my configures and point me in the right direction. It will be well appreciated, thanks.

[Leonardo Santana]

Hello i cant see your config file!

[ericbell8]

I can't figure out how to attach another file.

[ericbell8]

I've posted the full configurations.

[Bruno Rangel]

Hi Eric

Ensure that your DHCP option 150 is correct. Try change it to:

ip dhcp pool ITS

option 150 ip 192.168.4.1

Please rate this post.

[ericbell8]

Thanks for the respone. The TFTP Server (PC) is set for option 150 ip 192.168.3.22. Does it still need to be changed?

[Leonardo Santana]

The TFTP is the IP Address of the CME!

[ericbell8]

Ok. Is it the dhcp ip address on the fa0/0.1 interface (192.168.3.24) or ip address on the fa0/0.2 interface (192.168.4.1)?

[Bruno Rangel]

Hi Eric

Check your Option 150 try change to ip of CUCME (192.168.4.1) from this Link that Leonardo sent (+5) look the section Router-Based TFTP Services for IP Phone Firmware Files.

Please rate this post.

[ericbell8]

option 150 ip 192.168.4.1 didn't work.

[Leonardo Santana]

Hello use this guide is very good:

https://learningnetwork.cisco.com/servlet/JiveServlet/previewBody/6346-102-1-20737/CCNA-Voice%20VoIP.pdf

Check your networks config too!

[ericbell8]

This link is asking for an Outlook Web App sign. I don't have an account, do I need one?

[Leonardo Santana · Accepted solution]

Please try again!

[ericbell8]

Thanks, the guide worked. I just tweaked a few configures and the SCCP phone up. But, the SIP phone is the issue now.

[ericbell8]

The phones have a static IP address of 192.168.4.2 and 192.168.4.3