PRT from CUCM GUI interface

[AdamMcQuillan8191]

I'm a noob, so I have a noob question.  When you "generate PRT for selected", where does it go?  I can generate one from the phone and then web in an grab it, but how do you generate one from the GUI?  See below please and thank you.

[b.winter · Accepted solution]

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU1/cucm_b_feature-configuration-guide-for-cisco1251SU1/cucm_b_feature-configuration-guide-for-cisco1251SU1_chapter_01001011.html#task_DE6ECF7A84314239542F1C0EEA82259C

[AdamMcQuillan8191]

Thank you very much, it was driving me crazy.

[Maren Mahoney · Accepted solution]

And to follow on with what @b.winter said, the Customer Support upload URL field is on the device's configuration page, but can also be set system-wide via the Enterprise Phone Configuration, or per-group using Common Phone Profiles.

Maren

[AdamMcQuillan8191]

Thank you for that follow up.  I was actually looking for that as you responded.