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PRT from CUCM GUI interface

I'm a noob, so I have a noob question.  When you "generate PRT for selected", where does it go?  I can generate one from the phone and then web in an grab it, but how do you generate one from the GUI?  See below please and thank you.

AdamMcQuillan8191_0-1701900348428.png

 

2 Accepted Solutions

Accepted Solutions

And to follow on with what @b.winter said, the Customer Support upload URL field is on the device's configuration page, but can also be set system-wide via the Enterprise Phone Configuration, or per-group using Common Phone Profiles.

1.jpg

Maren

View solution in original post

4 Replies 4

Thank you very much, it was driving me crazy.

And to follow on with what @b.winter said, the Customer Support upload URL field is on the device's configuration page, but can also be set system-wide via the Enterprise Phone Configuration, or per-group using Common Phone Profiles.

1.jpg

Maren

Thank you for that follow up.  I was actually looking for that as you responded.