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Question about CUCM 8.5V

Hello Folks,

I have a 7942 phone (2 Buttons), i would like to activate my 2nd line by default active when i take the receiver up (Off Hock)

Is there a setting to make it possible... Please reply.

Thx,

Raja.

2 Replies 2

Aman Soi
VIP Alumni
VIP Alumni

Hi Raja,

I doubt this feature is available.There is a ClusterWide parameter (Device- Phone) called Always Use Prime Line available in Service Parameter but that too for incoming calls.

Always Use Prime Line

From the drop-down list box, choose one of the following  options:

Off—When the  phone is idle and receives a call on any line, the phone user answers the call  from the line on which the call is received.

On—When the  phone is idle (off hook) and receives a call on any line, the primary line gets  chosen for the call. Calls on other lines continue to ring, and the phone user  must select those other lines to answer these calls.

Default—Cisco  Unified Communications Manager uses the configuration from the Always Use Prime  Line service parameter, which supports the Cisco CallManager service

regds,

aman

No, this is not possible. Sorry. Why not switching the DNs?

HTH,

Chris