Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Mobility feature is workind fine, but when a call from a mobile phone, which is defined as a remote destination, gets in, only the internal number is displayed, but not the calling name. We are using CUCM 7.1.Does anyone know a solution for this prob...
Hello,Running CME 8.6 on a 3825. I have a WAV file as the MOH. Whenever it is played it sounds "screechy" for lack of a better work, almost like overdrive but I have reduced the volume of the file. It plays at a lower volume now...
Hello Everybody,I have got tired & fedup for fixing the below common problem :FXO Lines does not disconnect after playing IVR from CUE & ThirdParty Contact CenterI am having CME 9.1 connected with HQ through SIP Trunk. In HQ i am having CUCM 4.1 inte...
Hello Everybody,I have got tired & fedup for fixing the below common problem :FXO Lines does not disconnect after playing IVR from CUE & ThirdParty Contact CenterI am having CME 9.1 connected with HQ through SIP Trunk. In HQ i am having CUCM 4.1 inte...
Hi TeamHow to know if you have CUWL PRO licensing within CUCM licenses?Thank youRegards
Hi Everyone, Hope you are doing great! Would appreciate if someone can assist or suggest method to configure Extension Mobility for all the existing users in CUCM version: (6.1.3) the task is to make sure all uer...
As per documentation for CUCM and AD Syncronization, All existing Cisco Unified CM end-user accounts are deactivated.Will this be happening on every sync cycle or only first time. Can we define Multiple synchronization cycles in a day say 4 at interv...
Hello,We have 5 sites each with their own UCM server all part of the same cluster. Each site has an H.323 gateway and each site has the UCM server configured as a conference bridge and is put in its relevant MRG via device pools, etc.We have a DID th...
We currently have caller ID setup pn our gateway - it shows the main number for all outbound calls. MY COO wants all outbounds calls from our Call Ctr to show the toll-free support number. It would seem that my options are to somehow route all outbou...
Hi,Some of the IVR systems does not recognize DTMF tone especially when dialing the DTMF tones very fastly. We use call manager and a cisco voice gateway for sending calls to service provider. Is there a way to change the dtmf frequency timers or wha...
Hey Everyone,I have a client who has a 2811 Voice Gateway with two T1 cards inserted and two PVDM2-16s installed. The 'sh diag' output is attached.Now I know there are no available PVDM slots as the 2811 only has 2. I was wondering if there is a way ...
Dear all,I want to ask if it is possible to add someone manually to ongoing Meet Me conference. I mean if the Meet Me conference is going on, I want to dial out to add someone to the conference.Is this possible or no?
I am associating groups so that we can implement the group pick up softkey to allow users to pick up someones extension if it is ringing and no one is at that extension. However, I have 13 groups and while associating them I saw that it would only al...
We are on UCCX Enhanced, Application Adminisration 5.0(2) and Unified Callmanager 6.1.2. When we got the system about 4 years ago all settings were migrated over, or set up by the vendor.We have two teams in UCCX. One team needed to change supervis...
Greetings, i am trying to configure CME. It sits on perimeter between internal network where are SCCP and SIP phones. Internal calls are working properly but Call from outside to inside is impossible. Sip messages are saying that internal phone is ri...
