"vsacount in free is 0" error when receiving calls

[usinadelta]

Hello, I would like some help from you!
I have a CISCO 2921 SIP router and I'm having problems receiving calls, but I'm able to make calls normally, I checked other community posts and saw a lot about MGCP, but on my router it's disabled.
It's not a problem, because the other unit is also disabled and the connections are working normally. In the log I collected, the error "vsacount in free is 0" appears.

[Maren Mahoney]

The debug shows that the call was accepted on incoming dial-peer 0, which means that it did not match any configured inbound dial-peer and used the default. The debug also shows a disconnect cause value of 1, which is 'unknown number'. This means that the dialed number did not match any outbound dial-peer.

If you can post your config, we can help you look at your dial peers to figure out how to make your calls work.

Maren

[usinadelta]

Hi Maren!
Sure, Attached is the router config.

[Maren Mahoney]

The debug shows a called party of 33315719 and another to 33315730, and I don't see that matching any of the dial-peers in the config. You have dial-peers configured for 57.. though, so this may end up being a translation issue.

What is the call flow? Where is the call coming from and with what digits, and where should the call go and with what digits?

Maren

[usinadelta]

3331 is the prefix number, extensions are from 5700 to 5799.
The flow is as follows, the call goes through the operator and goes to the SIP gateway that connects to the CUCM.

[Nithin Eluvathingal]

Asper the CCAPI.txt the disconnect cause is 1

Cause 1 Unallocated (unassigned) number - This cause indicates that the called party cannot be reached because, although the called party number is in a valid format, it is not currently allocated (assigned)

As @Maren Mahoney mentioned your dial-peer towards CUCM says it must match digit starting 5.  I Couldn't find a translation on your configuration which strip 3331 from The Called Number=33315719 . you need a rule rule <number> /^3331\(5...\)/ /\1/.

Need more informations regarding your setup. 

[usinadelta]

3331 is the operator's prefix, my extensions range from 5700 to 5799, what other information would you need?

[Nithin Eluvathingal]

SO 333157XX is your DID range.

You don't have  a translation to strip 3331 and your dial-peer is written to match 57..

I assume its a SIP trunk from ISP and CUCM gateway connected using A sip trunk.

If this is correct one easy option is to change the significant digit on SIP trunk between CUCM-voice gateway  and on Voice gateway change the detestation pattern on dial-peer pointing to CUCM as 33315... instead of 57...,

keep the significant digits to 4 on the SIP trunk to voice gateway.

[usinadelta]

Yes that's right, SIP and Gateway connected using a SIP trunk.
I'm sorry, but where in CUCM can I make this change to the image you sent?

[Nithin Eluvathingal]

On the SIp trunk Page.

Also you must change the dial-peer to match the full number.

[usinadelta]

I checked here and I already had ALL in inbound calls

[Nithin Eluvathingal]

It’s must be 4 and not ALL as you need to send only 57xx inside.

[usinadelta]

Ok, I changed it to 4, there is still some other configuration left, as receiving calls still hasn't worked.

[Nithin Eluvathingal]

Have you made the changes on dial-peer pointing to CUCM from gateway. 

Make sure to  restart the trunk after configuration changes. 

[usinadelta]

Yes, I created the rule 3 in the translation rule 5799

That's right?