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This bug triggered for us only because we didn't have a supervisor, agents or CSQ assigned to the "Default" team, because we don't use it. This wasn't a problem until after we upgraded to 12.5, then we started getting this alert on occasion:RTR : PO...
This didn't work for me but our users are all LDAP synchronized. That probably matters. Maybe the templates can only be applied to local users? I devised a workaround in which I created "Null-CSS" containing no partitions. I then created a custom u...
Thanks, Roger.If I recall correctly, I wasn't having luck with what I found in documentation at the time. I may have been doing something wrong or was encountering a bug and didn't know it. I deposited your solution in my journal too, along with my...
And here's an example I used with a SIP carrier. Hope this is helpful. voice translation-rule 999 rule 1 reject /2144447848/ rule 2 reject /5124651883/ <-- Calling number in this example.voice translation-profile callBlock translate calling 999 dial...
Here's a specific example I pulled from my journal to block inbound calls on POTS lines. In my case, I translated any matching number I wanted to block to '0' since there would be no matching outbound peer. You could use any pattern that doesn't ma...
Sorry to hear that you're in this situation. You explained things well enough that I assumed your level of expertise was a little more extensive (take this as a compliment.) If you have CUCM GUI access but can only guess if SIP or MGCP is being use...
