05-06-2021 02:21 PM
Hello All,
I'am trying to remove a bunch of manual set "Phone Load Name" fields from some 7945 phones. I cant use "Update Phones" and Query as it doesnt have that field. It does when i do one phone at a time lol. Do i have to reimport the phone and overwrite with the "Phone Load Name" field blank? Thanks
Jason
Solved! Go to Solution.
05-06-2021 03:49 PM
Go to Bulk Administration - Phones - Update Phones - Query
Search for the phones you want to update, then you will see "Phone Load Name". Just check the box, then leave the field blank. Apply the changes and reset the phones.
when you click submit - check the status of the submitted job via the Job Scheduler under Bulk Administration - Activate the Job if Necessary - If the Job has a status of "Pending", then make sure that the following services are activated:
Cisco Administrative XML Layer (AXL) Web Service
Cisco Bulk Provisioning Service (BPS)
Cisco Tool for Auto-Registered Phones Support (TAPS) Service
Pls rate if helpful !! if this answered your question click “Accept As Solution”
05-06-2021 03:49 PM
Go to Bulk Administration - Phones - Update Phones - Query
Search for the phones you want to update, then you will see "Phone Load Name". Just check the box, then leave the field blank. Apply the changes and reset the phones.
when you click submit - check the status of the submitted job via the Job Scheduler under Bulk Administration - Activate the Job if Necessary - If the Job has a status of "Pending", then make sure that the following services are activated:
Cisco Administrative XML Layer (AXL) Web Service
Cisco Bulk Provisioning Service (BPS)
Cisco Tool for Auto-Registered Phones Support (TAPS) Service
Pls rate if helpful !! if this answered your question click “Accept As Solution”
05-06-2021 04:43 PM
Sadav,
Thanks I have tried that but when I pick multiple 7945 phones in the query, I lose the "phone load name" box. This is CUCM 10.5.
Jason
05-06-2021 04:50 PM
Actually I got it. Only when I queried the phones that had the "phone load name" already set did it give me that check box, Thanks for the reply!
05-06-2021 04:54 PM
Cheers !! Good to hear that your issue has been resolved.
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