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some clarification needed on end user and devices

ciscoroyzhang
Level 1
Level 1

Hi there

on CUCM, device--> phone-->Line--> last filed is USER ASSOCIATED WITH THIS LINE

on the User Management --> end user --> you also has option to add device in DEVICE ASSOCIATION

what is the difference?  do we need to populate those filed when configure user and device? 

Thanks

Roy

3 Replies 3

Vipul Jindal
Cisco Employee
Cisco Employee

in the phone line..you are associated line with the end user and in the other one you are associating device to the End user.

what you exactly you trying to accomplish by this?

thanks,

Vipul Jindal

Hi Vipul

thanks for the quick reply.

what is the benifit to assoicate with device or a line?

if I want to let user log into the   //cucm.server ip/ccmuser     I konw you have to assoicate uesr with device,  but in what situation where you need to assoicate a line with a user?  

T

hanks.

Roy 

Hi

You associate the device to the user (on the end user page) to give the user control via CCMUser, and also optionally via CTI.

You associate the line to the user (from the line appearance page) to assign it to that user for Presence purposes. It's used for 'on the phone' status in CUPC only as far as I'm aware..

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!