Hi,
First of all, go easy on me...I'm not the most proficient when it comes to Cisco telephony, and CME in particular...and for Cisco routers/switches too. I can get around in them and do common things, but once you dive deep into technical details about network-centric topics, I may get lost. I have a deep technical telephony background in Avaya (voip and tradtional). We have a call manager (Windows server) that has been installed for awhile that I'm more familiar with (it was a pilot test from awhile back). We just got a new 2921 router with CME installed for free from Cisco as a tester because we've bought so much other network gear. Anyway, I'm trying to configure this CME and I'm having trouble with a few things. I've tried reading to understand what's going on, but so far I've not been able to figure this out on my own.
What I have working so far is a H.323 link to an Avaya system we use as our main system. I can call ext's on that system and even use the outside lines to make external calls. Works fine. I can call from the Avaya to Cisco CME, no problem.
Here are my questions.
1. I can't seem to get the web GUI to work. I can get to the GUI for the main router config (Cisco CP Express)...but I can't get the GUI for the telephony stuff working. When I go to the web page http://192.168.1.10/ccme.html (IP address is bogus, but for demonstration purposes...) I get the login prompt. I type my login/password and then it goes to a blank page. Nothing there at all. Just blank. Any ideas?
2. I can't seem to get the conference function to work. When I press Conference, it says 'cannot complete conference'. The situation is, I have a call live on the phone and then I try to press conference to initiate a conference. Am I doing it wrong is or there some other issue? The phone is setup like this:
ephone-dn 1 dual-line
number 61234
name TEST USER
3. I'm confused about flash: vs. flash0: I see all the CME 7.1 files are stored in flash0: in my system. I screwed up and watched some 'how to install CME' video on youtube and I was trying to upgrade it to CME 8 or trying to get it working in the first place, before I realized all the files were already installed at the factory in flash0: and I copied all the new CME 8 files into flash:. I don't know if this creates any problems other than I'm just wasting that flash memory space now in flash:....but you tell me. Is this a problem? I can't find an easy way to delete those files I extracted there in flash:. I'd like to remove them if possible, without it taking 4 hours of command line typing. Is there an easy way to do it? Anyway, what IS the difference between flash: and flash0:? Is it just two different flash memory sources?
4. Somewhat related to number 3 above. I see taht CME 8 is available. But how do you go about upgrading to that from CME 7.1? Is there a guide on how to do this without wiping out your existing config, etc? How do you install CME 8 over top of 7.1 without leaving a bunch of extra 7.1 files in place that just waste space, etc?
5. I cant' get the correct time to show on the phone (7942). I have the time zone set and a NTP server assigned in the router. The phone is exactly 4 hours fast. The minutes are correct. It seems like some kind of time zone issue. Any ideas?
Here is the config you see when you type 'show telephony-service' from the command line. Any IP's and passwords you see below have been alterered, to protect the innocent ;-) ....
Version 7.1
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_serie
s_home.html
ip source-address 192.168.1.10 port 2000
ip qos dscp:
ef (the MS 6 bits, 46, in ToS, 0xB8) for media
cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
af41 (the MS 6 bits, 34, in ToS, 0x88) for video
default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
max-ephones 25
max-dn 25
max-conferences 10 gain -6
dspfarm units 0
dspfarm transcode sessions 0
conference software
privacy
no privacy-on-hold
hunt-group report delay 1 hours
hunt-group logout DND
max-redirect 10
cnf-file location: system:
cnf-file option: PER-PHONE-TYPE
network-locale[0] US (This is the default network locale for this box)
network-locale[1] US
network-locale[2] US
network-locale[3] US
network-locale[4] US
user-locale[0] US (This is the default user locale for this box)
user-locale[1] US
user-locale[2] US
user-locale[3] US
user-locale[4] US
srst mode auto-provision is OFF
srst ephone template is 0
srst dn template is 0
srst dn line-mode single
moh music-on-hold.au
time-format 12
date-format mm-dd-yy
timezone 12 Eastern Standard/Daylight Time
secondary-dialtone 9
no transfer-pattern is configured, transfer is restricted to local SCCP phones o
nly.
keepalive 30 auxiliary 30
timeout interdigit 10
timeout busy 10
timeout ringing 180
timeout transfer-recall 0
timeout ringin-callerid 8
timeout night-service-bell 12
caller-id name-only: enable
web admin system name xxxxx password xxxxx
web admin customer name Customer
edit DN through Web: enabled.
edit TIME through web: enabled.
Log (table parameters):
max-size: 150
retain-timer: 15
create cnf-files version-stamp 7960 Aug 11 2010 07:09:37
transfer-system full-consult
transfer-digit-collect new-call
local directory service: enabled.
Extension-assigner tag-type ephone-tag.
Here is some of what you see when you do a 'show run':
telephony-service
max-ephones 25
max-dn 25
ip source-address 192.168.1.10 port 2000
time-zone 12
max-conferences 10 gain -6
moh music-on-hold.au
web admin system name xxxxx password xxxxx
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 9
create cnf-files version-stamp 7960 Aug 11 2010 07:09:37
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash0:
