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LM1030
Beginner

Transfer Cisco desk phone calls to a cell phone

Is it possible to transfer Cisco desk phone direct calls to a cell phone?  If so, what are the steps? Thanks!

6 REPLIES 6
Dan Lukes
Advocate

No phone transfers call by self. It just sends transfer request to PBX/SBC the phone is connected to. Exact sequence depends on phone model, PBX/SBC used and it's configuration.

There's no generic answer to your question.

Maren Mahoney
Collaborator

Will the Single Number Reach work for you? With SNR, when a call is placed to a DN the phone rings and so does a remote device such as a cell phone. The call can be picked up on either device and can be switched between them.

Here is information on setting it up. Since it's Cisco documentation the directions are overly complicated, but it's really pretty simple to set up:

Feature Configuration Guide for CUCM 11.5 - Chapter: Cisco Unified Mobility

Maren

Ratheesh Kumar
Engager

Hi there

 

A couple of ways to do that.

 

1. Call forward - Forward All Softkey from phone and enter your mob number (Make sure your Forward CSS on line should have mobile access)

 

2. SNR - As Mahoney mentioned, here is a config part

https://community.cisco.com/t5/collaboration-voice-and-video/how-to-configure-snr-remote-destination-cucm-cisco/ta-p/3136582

 

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

Just note that both @Maren Mahoney and @Ratheesh Kumar assumes you have CUCM with supported phone.

Unfortunately, this thread has been originally created in Feedback Forum and moved to this community by a moderator with no knowledge of your environment.

If you have CUCM with unsupported phone (connected as generic third party SIP device)  or you have no CUCM at all, answers above may not apply for your environment - so don't be confused.

Could you please let us know. " How a Cisco phone will work with no cucm "???? 

 

Where cisco phone will register? 

Pankaj_yadav
Beginner

We have two options call forwarding and SNR. 

 

It depends what are your requirements and businesses justification ? 

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