07-07-2014 06:39 AM - edited 03-16-2019 11:19 PM
Hi,
i got a wierd issue.
we have 2 TP, one 8122575 (has a full DDI coming in chelmsford) and one 8151198 (has a full DDI coming in stafford)
chelsmford and stafford are 2 different locations.
the partition/css are the same for both TP.
the Called Party Transform Mask is an external number and it pre-dial 9
if i dial from external phone to the full DDI in chelmsford, i end up on the external number so it works ok
if i dial from external phone to the full DDI in stafford, it goes nowhere ...
i checked the css but cant see any reason why chelmsford tp reaches to chelmsford gw and goes isdn and why stafford does nothing
any idea?
thanks
cucm 7.1.5
Solved! Go to Solution.
07-07-2014 06:43 AM
What does dialed number analyzer show?
Are you using Local Route Groups in your environment? If so make sure the DP assigned to the non working site's gateway has proper Local route group defined.
Chris
07-07-2014 06:43 AM
What does dialed number analyzer show?
Are you using Local Route Groups in your environment? If so make sure the DP assigned to the non working site's gateway has proper Local route group defined.
Chris
07-07-2014 07:29 AM
local Route Groups in cucm 7.1X ?!?
Can you perform a isdn 931 on your locale gw in stattford and post it. Also please give us a sh run output. Does the CSS of the GW reach the PT of the TP ?
need more details.
Thanks.
Stefan
07-07-2014 07:35 AM
Sure, as it was added in 7.0.2 :-)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/7_0_2/cucm-rel_notes-702.html#wp582609
Chris
07-07-2014 07:58 AM
congratz! ;)
07-07-2014 07:53 AM
Local Route Group does exist in cucm 7.1X :-)
and it was the issue as suggested by Chris
07-07-2014 06:49 AM
Hi,
Have you tried testing the call with Dialed Number Analyzer? I find that's a fantastic and often-overlooked tool for this kind of issue. If DNA shows the call will not route, it's probably a CSS issue for the Stafford gateway. If DNA shows the call will route, then it's probably a dial-peer issue on the Stafford gateway.
-Jameson
07-07-2014 07:52 AM
Hi
DNA said it routes but i think it wasnt using the GW ... the issue was on the DP used by the GW not having Local Route Group
thanks
07-07-2014 07:58 AM
Correct, DNA does not support LRG hence has no visibility into routing via it.
Chris
07-07-2014 07:50 AM
well done Chris!!! when you said DP, it clicked in my head ....
we re using 3 DP per sites. DP1/2 for phones etc ... DP GW for gateway ... the Local Route Group was set to none .... hence the issue...
i corrected it and all fine...
thanks a lot
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide