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Unity call forward issue with redirecting number

Jamil Hussain
Level 1
Level 1

Dear Cisco Support Team,

I am having issue with redirecting number from PSTN to one of the main DID number.

I have running unity for call handler and everything is working fine.Recently i transfered one normal line to Pilot number of our company from telco.When call hits the gateway as seen below.

   Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA18381

                Preferred, Channel 1

        Facility i = 0x91A1220202008002010F30190201010A0101A111A00FA10D0A010212083232363632303030

                Protocol Profile = Remote Operations Protocol

                0xA1220202008002010F30190201010A0101A111A00FA10D0A010212083232363632303030

                Component = Invoke component

                        Invoke Id = 128

                        Operation = Diversion Leg2

        Calling Party Number i = 0x2181, ''

                Plan:ISDN, Type:National

        Called Party Number i = 0xA1, ''

                Plan:ISDN, Type:National

        High Layer Compat i = 0x9181

Jul  4 14:24:41.253: ISDN Se0/0/0:15 Q931: Received SETUP  callref = 0x80EB callID = 0x00C7 switch = primary-net5 interface = User

Jul  4 14:24:41.253: ISDN Se0/0/0:15 Q931: extract_redirect_orig_called_ie: IE type redirecting num  reason 15 cnt 1 plan 2 type 1 pres 0

Jul  4 14:24:41.269: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x80EB

its hits the call handler and play the opening greeting but when i checked the call view in unity it showed the rediretcted number in the call view.Instead of Pilot number that is 7777.

Any suggestion

Advise.

2 Accepted Solutions

Accepted Solutions