Unity Connection 8.0 Install with 8.5 as a patch

[alexjrcnp]

I'm trying to find out if Unity Conn 8.5 update will install successfully as a patch on a new install. Install DVD is 8.0

I tried in a lab environment and it failed.

Thanks in advance.

[Roman Rodichev]

Haven't tried that yet.

One thing for sure is you'll need a 8.5 license.

CM 8>8.5 and CUPS 8>8.5 - no license requires

CUCx 8>8.5 and UCCX 8>8.5 - license required

[Rob Huffman · Accepted solution]

Hi Alex,

I think you are hitting this bug;

CSCtn61453            Bug Details

Applying 8.5.1 software as patch results in corrupted CUC installation.

Symptom: After fresh installation of 8.5.1 software, we can notice several problem symptoms. - Connection services and Connection DB does not start - System cannot be accessed via web page - Informix error messages for certain CLI commands Example :- show cuc cluster status com.informix.asf.IfxASFException: Attempt to connect to database server (ciscounity) failed. Command failed Conditions: It is observed during fresh installation of Unity Connection product when installation was started with earlier version of software and 8.5.1 software was applied as a patch during the setup process. Workaround: First, perform a fresh installation of earlier version of software using the install media. Then after verifying the installation, proceed with the upgrade to 8.5.1 as a separate process.

Status Open              Severity 2 - severe Last Modified In Last 3 Days         Product Cisco Unity Connection          Technology 1st Found-In 8.5(1)ES1

Cheers!

Rob

[alexjrcnp]

Would there be a workaround for the 2nd node though?

Publisher is at 8.5.1. Subscriber will not join cluster unless is at 8.5.1

I definitely think this bug is the problem.

Thanks,

Alex

[Rob Huffman]

Hi Alex,

I believe that the only time CUCM will allow mismatched versions is during the upgrade

process. Being that this is a lab envirnment, I would try installing 8.0 on the Sub, let it finish

and then upgrade to 8.5

Cheers!

Rob

[alexjrcnp]

I got a hold of an 8.5 dvd, that solved my problems.

The problem was that how do you finish installing CUC 8.0 unless it's the first node. The second node has to talk to first node. The first node is at 8.5.

Can you tell it is the first node in order to finish install, upgrade, then make it part of the cluster?

Thanks,

Alex