Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I want to configure different dial tones in CME. Right now I have two dial peers with destination pattern 8T & 9T. I get secondary dial tone while 9 presed, but no dial tone while 8 pressed. I have secondary dial tone configured for 9. Below is my...
Hi All,I have a 3825 router at remote site. All the phones register to CM at HQ. 3825 router will function as CME in SRST when HQ link is down. I want to use the live-feed music on hold in 3825 router not the default HQ moh. But I want moh failover t...
Hello,We have a client that have a issue with a call id, he said that incomming call id (display in his phone) is the SAME THAT HIS DDI OF HIS E1!!!!.I've checked the config for see if the call manager can modify the caller id when INBOUND call fr...
Hi,We installed a fractional PRI in a site using h323. Everything seems to be working correctly most of the time until some of the users began complaining that they were unable to receive calls inbound on their phones at random parts of the day...Whe...
Hi All,What is the valid file format that we could open in VLT?
Customer had 7825H3 server running 6.1 software, they need for 8.5 upgarde, do 7825h3 support 8.5 software, please light me on this.
Hi All,Quick question, is it possible to push a background image to a group of 7945 and 7965 model phones?Currently half are displaying the default while some are displaying a custom image. Is there a way to administer this globally?Call Manager vers...
Hi There,We are configuring mobility connect for our users, we create a remote destination profile, which is fine, but we may need to createthe same remote destination information (mobile phone) for more than one profile, is this possible as we recei...
Hi,I have a strange behavior with my CCM 6.1.3.3201-1, when you try to save any changed on the device configuration for IP Phone, for example when you enable the extension mobility , you must select enable extension check box, it take long time to c...
We have a Cisco 2960-48PST-L and 48 Aastra ip phones. The phones are 802.3af class 0 devices with a max power draw of 5W. Obviously, these are non-Cisco phones which makes me concerned that the switch will allocate the full 15.4W from its power bud...
Hi AllHope someone can provide me the answer to this...We are looking at purchasing a Ciso 1861(E) router for a very small Branch office, but we are not sure whether to go for the E version or not.I have 2 questions, but cannot find the documents any...
HiWhen I call from PSTN to a Cisco IP Phone and the IP Phone has an active call, no busy tone is played, instead there is a normal alerting. The busy trigger in CUCM is set to 1.Here is a debug isdn q931 output of the h323 gateway:Voice_GW_LABOR_BE(c...
I am a contractor with the Army and have been tasked with developing a list of equipment needed to replacea talk swith VOIP system with a Cisco solution that would be able to expand to 300 users. Right now we have a time warner business cable modem w...
Hi,Out of the sudden some ip phones have the TLS error. What caused the sudden TLS error and its remedy to it ?Would like to know what is the benefit on security/authenticated mode for ip phones.Thanks
we have CUCM 7.15 and Unity 7. I have a user with 2 extensions and one works fine and theother she cannot access her voicemail. I want to reset or change both PIN and password. How do I do that on the extension and not the user ?
