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Unity Connection 8.x suppported servers?

Nirmal Joshi
Level 4
Level 4

Hi,

Is unity connection 8.X still orderable and is it supported (TAC supported) on Cisco MCS7825-I5-IPC1 as I do not see this in the Unity Connection supported platfrom list?

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html#wp761830

The listed servers MCS7825I5-K9-UCC2 and UCC3 in the above doc are end of sale and the replacement for this is MCS7825I5-K9-IPC1, which is supported with connection 9.X but there is no clarity if we can use the same server for Unity Connection 8.x as well.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/supported_platforms/9xcucspl.html#wp761830

Please help.

Regards,

Nirmal

1 Accepted Solution

Accepted Solutions

Hi Nirmal,

I have checked the DRAM,HDD and Processor for both server models  and found to be same .

Since the solution needs to be sold out, it is better u involve Cisco SE and conclude it .

regds,

aman

View solution in original post

10 Replies 10

Aman Soi
VIP Alumni
VIP Alumni

Hi Nirmal,

Unity Connection 8 got end of sale on Jan. 30,2012 and last date of application SW support is Jan. 31,2015

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/end_of_life_notice_c51-681593.html

I can see that MCS 7825I5 K9-UCC2 has been end of sale which was supporting UCxN 8.5 and replacement part number is MCS 7825I5-IPC1 which means Unity would work on this server.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/end_of_life_notice_c51-705667.html

regds,

aman

regds,

aman

Hi Aman,

Thanks for looking into this.

I believe you are talking about Cisco Unity 8.0 not unity connection in the first link which you provided.

I am more interested in Unity connection, I see that Unity connection 8.0 is eos but I guess unity connection 8.6 is still orderable.

So again my question remains, is unity connection 8.6 supported by Cisco TAC on MCS-7825-I5-IPC1 server which is not listed in supported platform list for Unity connection 8.X

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html#wp761830

Has anyone installed UC 8.6 on MCS-7825-I5-IPC1? If yes then I believe the SKU for ordering the same would still be UNITYCN8-K9?

Regards,

Nirmal

Hi Nirmal,

Sorry .By mistake I provided the wrong URL.

Since EOS for UCxN 8.6 is not available, this means it is still orderable.

What I suggest if u have the MCS7825-I5-IPC1 server with you , please try installing 8.6 since  replacement Part number for MCS 7825I5K9 UCC2 is MCS 7825I5-IPC1 with version 8.5

regds,

aman

Aman,

No I do not have that server, I am working on a solution for one my clients. so I want to be sure before ordering the server and licenses.

I need to be 100 % sure on this.

Regards,

Nirmal

Hi Nirmal,

I have checked the DRAM,HDD and Processor for both server models  and found to be same .

Since the solution needs to be sold out, it is better u involve Cisco SE and conclude it .

regds,

aman

I guess I will have to wait for Partner Helpline response to my ticket with them.

Can someone from Cisco look into this and help?

Regards,

Nirmal

Hi

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/end_of_life_notice_c51-676975.html

i found that link i checked that MCS7816I5-K9-CMD2 was for your cisco unity connection. i hope to take with my advise , if this a new installation , i recommend to use ucs C220 it is a new technology from cisco and you will find many help and support for tac , and you will build and divide your server as you need (VMware based).

thank you

please rate if this will help

Kamal,

I don't think UCS server for one Unity connection application is a good idea when MCs servers are still selling.

Moreover UCS are expensive as compared to MCS.

Regards,

Nirmal

Ok , this is your case and you see the best way. Anyway I checked the two servers in the link which i sent above and i think it is ok for unity connection.

http://www.cisco.com/web/partners/tools/pdi.html

use this link and tell Cisco team your issue and they will send an email ASAP . I think it will be so helpfill to be satisfied .

thank you

please rate if this will help

Nirmal Joshi
Level 4
Level 4

Unity Connection 8.6 is supported on MCS-7825-I5-IPC1 and top level sku for ordering CUCxN 8.5 and 8.6 is UNITYCN8-K9.

Confirmed by Cisco Virtual Engineering team.

Thanks everyone for looking into this.

Regards,

Nirmal

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