09-04-2013 04:56 AM - edited 03-16-2019 07:12 PM
Dear
I have a Unity Connection 9.1 , i did install and configure as Voice Mail , not unified messaging (sending by email) . the customer now wants to send voice mail by email (unified messaging ) , my Question is
- How it will be if i already configured as voice mail ?
- is it possible to configure as unified messaging ? if yes , what is the step ?
thanks and regards
Solved! Go to Solution.
09-10-2013 05:56 AM
No, I mean Forwarding Rule as the call will arrive to UCXN as forwarded via the CTI Route Point.
The routing rule should in fact be directed to "Sign-In" conversation, and the rule condition should be "forwarded station" equals the DN of the CTI RP.
HTH, please rate all useful posts!
Chris
09-04-2013 05:16 AM
Unified messaging can be added at any time by configuring the exchange integration under unified messaging in admin pages. Cisco has documentation on the steps including exchange shell scripting.
Chris
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09-04-2013 05:16 AM
Voice mail doesnt affect unified messaging and yes it is possible. Here is the configuration guide..
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumgpdf.pdf
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
09-05-2013 08:33 AM
Dear All
first thanks for reply
please find the attached files for license that i have .
my Question
- Is the licesne that i have supported for Unified Messaging ?
- how to know this supported ot not before starting the Unified messaging configuration ?
thanks and regards
09-05-2013 08:41 AM
You dont need a special license for unified messaging. Your current license is all you need.
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
09-08-2013 02:16 AM
Dear All
thanks for your reply again
i have some extra questions as following as below :
- i want to check my voice mail inbox through my mobile , shall i need to configure handler for that ? and how it will be the handler ?
- to integrate unity connection 9.1(unified mesaging) with exchange and LDAP , how many account i need to create in LDAP and exchage , i have read one account , is it correct ?
- the customer wants to receive the email by SMTP without integration with EXchange , is it possible to integrate with SMPT doamin without exchange ?
thanks all
09-08-2013 06:51 AM
1. Responded here
https://supportforums.cisco.com/thread/2238554?tstart=0
2. There is a separate LDAP integration from Unfied Messaging integration, one account for each integration
3. Yes
HTH,
Chris
09-08-2013 11:36 AM
Dear Chris
thanks for Quick replay
let me try then i will reply you
thanks
09-10-2013 05:46 AM
Dear chris
you are meaning direct rule , not forwarding rule . see this
my question : what is the editing forwarded routing rule condition paramters it will be ?
i have CTI route point # is 5000 , how it will be in unity connection ?
Call routing tables are used to route incoming calls to the operator or to specific users, call handlers, directory handlers, or interview handlers. In addition, call routing tables are used to route users to the user logon conversation.
Cisco Unity Connection has two call routing tables—one for direct calls and one for forwarded calls—that handle calls from users and from outside callers. Each table contains predefined routing rules, and you can create additional rules to route calls as needed. Set up your directory handlers, call handlers, and interview handlers first, and then modify or create call routing rules for each table as needed to route incoming calls correctly.
thanks
09-10-2013 05:56 AM
No, I mean Forwarding Rule as the call will arrive to UCXN as forwarded via the CTI Route Point.
The routing rule should in fact be directed to "Sign-In" conversation, and the rule condition should be "forwarded station" equals the DN of the CTI RP.
HTH, please rate all useful posts!
Chris
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