we have unity connection 126.96.36.1990 - 3 , we are facing unity error " Out of memory" so frequently , when problem comes we are unable to Access untiy through web and CLI . hard reboot of the unity server is fixing this issue for some time.
please advise .
What platform are you running this on and are you following the guidelines for the sizing recommendations (users, VM ports, IMAP sessions, etc)??
If this helps, please rate
Platform is MCS 7816 i3 , could you tell me the recomending sizing ?? , i guess this the issue. because i have the following issues befor restarting the server :
out of memory : killed process 528 tomcat
out of memory : killed process 2117 tomcat
out of memmory : killed process 7250 tracecollection
out of memmory : killed process 7578 Java
we are running the Version 188.8.131.5200-76 and facing the issue as you can see here:
The server always runs into memory problems and goes down from time to time.
Please make sure that the RAM, CPU and HDD settings are as per the 8.6 version. You should get the outputs of the following commands from the server to check for any errors / core dumps
utils diagnose test
utils core active list
If the issue persists after a reboot then get the Perfmon logs as well and contact TAC.
The outputs look good, no issues there. Yes, contacting TAC will help. They will require the traces / logs corresponding to the alerts, if the alerts are frequent then they should be able to get the required info easily.
Did you fix in the end of it all?