upgrade cucm from boot dvd

[Hythim Ali El Hadad]

I have cucm 7 and I have bought an upgrade to 8.6

I have received the license with the DVD

I think this DVD is for new install

Do I need to download the upgrade from CCO or I can use this boot DVD to upgrade ?

Regards

[Chris Deren]

you can use it, it's essentially the same content.

Chris

Sent from Cisco Technical Support iPhone App

[Hythim Ali El Hadad]

I know I can't use a downloaded iso from CCO to boot for new installation

But you tested before to upgrade from boot DVD ?

Regards

[Hythim Ali El Hadad]

any one here test to upgrade using the boot dvd

I know some of them is labeled with install and upgrade from x version

but if it is labeled with 8.x install

can i use it for upgrade from 7

Regards

[Aaron Harrison]

Hi

Yes, it's fine.

Aaron

[Anthony Ortiz]

Hi,

If you want to upgrade from 7 to 8.6 you need to install a .cop file.

For both restricted and unrestricted upgrades from an 8.5(x) or earlier release to an 8.6(x) release, this patch (COP file) must be applied prior to initiating the upgrade. Before you upgrade from compatible versions of Unified CM, install the COP file named ciscocm.refresh_upgrade_v1.0.cop.sgn that you can find under:

Cisco Unified Communications Manager Version 8.6>Unified Communications Manager / CallManager / Cisco Unity Connection Utilities>COP-Files.

You need the file for a redhat upgrade and you will be able to take a back-up.  I hope this helps.

Thanks,

Anthony