05-04-2011 01:50 PM - edited 03-16-2019 04:48 AM
Hi,
I'm really struggling to find the upgrade paths from 6.1(x) to 6.1.5 (or any other for that matter). I also cannot find the software compatibility matrix anywhere. Most URLs point me to the same page - http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
but I cannot find either doc anywhere. I can see the hardware matrix but where are the upgrade paths and software matrix??
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
These two are the same page which is of no help.
Rich
Solved! Go to Solution.
05-05-2011 12:02 AM
Hello Rich,
The document has been removed from cisco web-site , i don't understand why ??????????????
Amer
05-05-2011 12:04 AM
Hello ,
I found this somewhere online some time ago , it can helpful considering the circumstances
05-05-2011 12:35 AM
Hello Richard,
I will open a PDI for this , this is really major problem.
However i do have one document , it is a little bit old but it has the 6.1 maybe it can be helful. Attached..
Amer
05-04-2011 03:38 PM
Hello,
You are upgrading within the same version (6.1) this is not considered as a major upgrade , this is a minor upgrade.
Amer
05-04-2011 11:47 PM
Amer,
Thanks for reply. I realise its a minor version but where are software compat matrix and the upgrade path docs?
Rich
05-05-2011 12:02 AM
Hello Rich,
The document has been removed from cisco web-site , i don't understand why ??????????????
Amer
05-05-2011 12:04 AM
05-05-2011 12:16 AM
Thanks Amer. I thought I was going mad. Very frustrating. Any reference to those docs takes you to a general compatibility page with no mention of them.
Hopefully someone from Cisco can explain......
05-05-2011 12:35 AM
05-05-2011 02:24 AM
Thanks again Amer.
05-05-2011 06:48 AM
Hi,
I'm trying to upgrade CUCM from 6.1.1 to 6.1.5 but get this message during start of upgrade:
upgrade_install.sh|Upgrade the system|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|-rwxr-xr-x 1 root root 29874 May 5 14:05 /common/download/6.1.5.13900-4/Cisco/base_scripts/upgrade_manager.sh|<:DEBUG>
05/05/2011 14:09:39 upgrade_install.sh|Start upgrade manager|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|/common/download/6.1.5.13900-4/Cisco/base_scripts/upgrade_manager.sh type=upgrade basepath=/common/download/6.1.5.13900-4 logfile=/var/log/install/install_log_2011-05-05.13.34.45.log resultfile=/var/log/install/upgrade-results.xml|<:DEBUG>
05/05/2011 14:09:39 upgrade_manager.sh|Upgrade from 6.1.1.2000-3 not allowed|<:ERROR>
05/05/2011 14:09:39 upgrade_install.sh|Cleaning up download...|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|Removing /common/download/6.1.5.13900-4|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|Cleaning up rpm_archive...|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|Removing
14:09:39 upgrade_manager.sh|Upgrade from 6.1.1.2000-3 not allowed|<:ERROR>
05/05/2011 14:09:39 upgrade_install.sh|Cleaning up download...|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|Removing /common/download/6.1.5.13900-4|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|Cleaning up rpm_archive...|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|Removing /common/rpm-archive/6.1.5.13900-4|<:INFO>
05/05/2011 14:09:39 upgrade_install.sh|CSA Status = 0|<:DEBUG>
05/05/2011 14:09:39 upgrade_install.sh|/etc/init.d/ciscosec start|<:INFO>
05/05/2011 14:09:41 upgrade_install.sh|(CAPTURE) Starting ciscosec: [ OK ]|<:DEBUG>
05/05/2011 14:09:41 upgrade_install.sh|Stop IOWAIT monitor|<:INFO>
Then the upgrade fails. This is upgrading to 6.1.5.13900-4.
Any ideas?
05-05-2011 07:49 AM
Hi Rich,
Here is the info for the release you are trying to load 6.1.5.13900-4 which is 6.1(5)su3
NoteYou can only install this Service Update on Cisco Unified Communications Manager Release 6.1(3x), 6.1(4x), 6.1(5), 6.1(5)su1, 6.1(5)su2 or any 6.1(5)es from 6.1.5.11001-1 to 6.1.5.13036-1..
From the readme that links when you actually download the Software;
http://www.cisco.com/web/software/282074295/46481/cucm-readme-615su3.pdf
It looks like the base 6.1(5) version can be upgraded from 6.1(1x)
Because of its size, the UCSInstall iso file, UCOS_6.1.5.xxxx-x.sgn.iso, comprises two parts:
•UCSInstall_UCOS_6.1.5.10000-10.sgn.iso_part1of2
•UCSInstall_UCOS_6.1.5.10000-10.sgn.iso_part2of2
Cheers!
Rob
PS: I'm working on getting the "great" doc back online
05-06-2011 04:19 AM
ITS BACK!!!! Woohoo
Thanks Rob and anyone else who battered Cisco to get this resolved.
Rich
05-06-2011 05:24 AM
Hi Rich,
I agree my friend YAHOO!!
Here's the saga (we can thank Mary from Cisco for helping us all out here);
https://supportforums.cisco.com/message/3351891#3351891
Cheers!
Rob
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