I'm having issues loading a firmware version to a cisco 6000 series ip phone.
Steps I have taken:
I've downloaded the latest version of firmware from cisco (cmterm-69xx-sccp.9-2-1-0-uns.cop.sgn)
Under OS Administration I ran the install/upgrade to install the image
Checking under Device Defaults, the Load information changed from SCCP69xx.8-5-3-0-uns to SCCP69xx.9-2-1-0-uns
As we don't want to affect too many phones, I edited the Load Information and entered SCCP69xx.8-5-3-0-uns
Restarted the TFTP service under OS Serviceability
I edited the Phone load Name on a test 6941 to use SCCP69xx.9-2-1-0-uns, applied config, the phone resets.
However the phone is still using an Active Load of 184.108.40.206 with an Inactive Load of 220.127.116.11.24?
WTH? I'm a bit confused where this device gets its load information from and how it has a later version than the device defaults, unless it shippped with a later version than our CM had perhaps.
Any advice would be appreciated!
Solved! Go to Solution.