My client has a 3945 router serving as a voice gateway. They was a power outage last week and suddenly my client can't make outbound calls. Everything seems to be okay, they was no configuration change but they still can't make outbound calls.
I have done a debug voice ccapi inout. You can find the output below.
SRST-HQ#debug voice ccapi inout voip ccapi inout debugging is on SRST-HQ# SRST-HQ# SRST-HQ# SRST-HQ# SRST-HQ# SRST-HQ# Feb 8 10:55:25.173: //-1/xxxxxxxxxxxx/CCAPI/ccAppShutdownMode: remove it from the queue Feb 8 10:55:25.181: //-1/0052409D2505/CCAPI/cc_api_display_ie_subfields: cc_api_call_setup_ind_common: cisco-username=DL SYS Solutions/Services MGR ----- ccCallInfo IE subfields ----- cisco-ani=2717407 cisco-anitype=0 cisco-aniplan=0 cisco-anipi=0 cisco-anisi=1 dest=09030978927 cisco-desttype=0 cisco-destplan=0 cisco-rdie=FFFFFFFF cisco-rdn= cisco-rdntype=-1 cisco-rdnplan=-1 cisco-rdnpi=-1 cisco-rdnsi=-1 cisco-redirectreason=-1 fwd_final_type =0 final_redirectNumber = hunt_group_timeout =0
Feb 8 10:55:25.181: :cc_get_feature_vsa malloc success Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Feb 8 10:55:25.181: cc_get_feature_vsa count is 1 Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Feb 8 10:55:25.181: :FEATURE_VSA attributes are: feature_name:0,feature_time:51123160,feature_id:207 Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_call_setup_ind_common: Set Up Event Sent; Call Info(Calling Number=2717407(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed), Called Number=09030978927(TON=Unknown, NPI=Unknown)) Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_process_call_setup_ind: Event=0x1576F210 Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search: Try with the demoted called number 09030978927 Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/ccCallSetContext: Context=0x1000EB38 Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_process_call_setup_ind: >>>>CCAPI handed cid 207 with tag 0 to app "_ManagedAppProcess_TOLLFRAUD_APP" Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/ccCallDisconnect: Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0) Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/ccCallDisconnect: Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21) Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_get_transfer_info: Transfer Number=NULL Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_call_disconnect_done: Disposition=0, Interface=0x15484A28, Tag=0x0, Call Id=207, Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0) Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_call_disconnect_done: Call Disconnect Event Sent Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Feb 8 10:55:25.181: :cc_free_feature_vsa freeing 30C13D0 Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Feb 8 10:55:25.181: vsacount in free is 0 SRST-HQ# SRST-HQ#