Hello Everyone,
My client has a 3945 router serving as a voice gateway. They was a power outage last week and suddenly my client can't make outbound calls. Everything seems to be okay, they was no configuration change but they still can't make outbound calls.
I have done a debug voice ccapi inout. You can find the output below.
SRST-HQ#debug voice ccapi inout
voip ccapi inout debugging is on
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Feb 8 10:55:25.173: //-1/xxxxxxxxxxxx/CCAPI/ccAppShutdownMode:
remove it from the queue
Feb 8 10:55:25.181: //-1/0052409D2505/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=DL SYS Solutions/Services MGR
----- ccCallInfo IE subfields -----
cisco-ani=2717407
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=09030978927
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
Feb 8 10:55:25.181: //-1/0052409D2505/CCAPI/cc_api_call_setup_ind_common:
Interface=0x15484A28, Call Info(
Calling Number=2717407,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=09030978927(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=207
Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Feb 8 10:55:25.181: :cc_get_feature_vsa malloc success
Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Feb 8 10:55:25.181: cc_get_feature_vsa count is 1
Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
Feb 8 10:55:25.181: :FEATURE_VSA attributes are: feature_name:0,feature_time:51123160,feature_id:207
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=2717407(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=09030978927(TON=Unknown, NPI=Unknown))
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_process_call_setup_ind:
Event=0x1576F210
Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 09030978927
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/ccCallSetContext:
Context=0x1000EB38
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 207 with tag 0 to app "_ManagedAppProcess_TOLLFRAUD_APP"
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/ccCallDisconnect:
Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/ccCallDisconnect:
Cause Value=21, Call Entry(Responsed=TRUE, Cause Value=21)
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_get_transfer_info:
Transfer Number=NULL
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x15484A28, Tag=0x0, Call Id=207,
Call Entry(Disconnect Cause=21, Voice Class Cause Code=0, Retry Count=0)
Feb 8 10:55:25.181: //207/0052409D2505/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Feb 8 10:55:25.181: :cc_free_feature_vsa freeing 30C13D0
Feb 8 10:55:25.181: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
Feb 8 10:55:25.181: vsacount in free is 0
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Kindly assist.
Thanks in anticipation!!
