10-04-2013 11:18 AM - edited 03-16-2019 07:42 PM
Hi,
I´m having problems with a 3925 router since doesn´t recognize the voice-port command. The current IOS is
(C3900-UNIVERSALK9-M), Version 15.1(4)M4
I haven´t installed the PVDM3-32 card yet, my doubt is if once I installe this card the voice-port command will be available or if I´ll need to update the IOS?
Any help you can give would be great.
Best regards.
Patricia
Solved! Go to Solution.
10-04-2013 11:24 AM
10-04-2013 11:51 AM
You will need the license to get the voice commands, PVMDs will not be needed for the config, but will be needed for the calls to work.
HTH, please rate all useful posts!
Chris
10-04-2013 11:53 AM
Hi
Can you share show version , please?.
Thank you
please rate all useful information
10-04-2013 11:24 AM
Do you have UC license installed?
Chris
10-04-2013 11:51 AM
You will need the license to get the voice commands, PVMDs will not be needed for the config, but will be needed for the calls to work.
HTH, please rate all useful posts!
Chris
10-04-2013 11:53 AM
Hi
Can you share show version , please?.
Thank you
please rate all useful information
10-04-2013 12:24 PM
10-04-2013 03:59 PM
Hi,
It seems there was a confussion with the license quote and was not requested. For this Gatekeeper can you please tell me how can I order the license (i.e SL-XX-DATA-K9)? I understand the router needs a technology package UC, but what is the nomenclature?
The comands lists for voip for this router will be:
- voice-port
- dial-peer
With this license update besides the "voice-port" the subcommand "port" will be available?
i.e: dial-peer voice xx ports
destination pattern xx...
port x/x:x (current IOS does not support this command)
forward-digits all
Any feedback will be grateful.
Thanks.
10-04-2013 04:07 PM
Do you need gatekeeper or just voice gateway license? I suspect the second, for which you just need the UC license for voice gateway.
Chris
Sent from Cisco Technical Support iPhone App
10-04-2013 08:18 PM
Hi Ramirez,
For Gatekeeper to work on ISR G2 , u require Feature license.Part Code for same is FL-GK-3925.
Further for GK, u need to have IPBase and UC as a pre-requistie. .
regds,
aman
11-01-2013 05:40 PM
Hi,
Finally we purchase the license and IOS. I add the PAK at the cisco portal and obtain the license, but where can I get the IOS for the router? Can I get through the portal or should I call to cisco to obtain it?
Any feedback will be welcome.
Regards.
Patricia
11-01-2013 05:44 PM
You download it from Cisco web page under support --> downloads, but you have to have a valid support contract for it associated to your profile.
What version are you running now? "Show version".
Sent from Cisco Technical Support iPhone App
11-01-2013 05:53 PM
The current version is C3900-UNIVERSALK9-M), Version 15.1(4)M4. And the version to upload will be L-SL-39-UC-K9=.
Patricia
11-01-2013 06:02 PM
On Cisco web page under support/download, should I see the new version to install?
I enter and only see the Universal IOS (c3900-universalx.bin) available for download but don´t see the IOS purchased to upgrade (L-SL-39-UC-K90=), should the CEO manager account be access with his profile and downloaded it?
Patricia
11-01-2013 06:38 PM
Universal version includes everything which you unlock with license key, so there is no need to download different version unless you want to.
Chris
11-02-2013 09:43 PM
Hi Ramirez,
the PArt Code L-SL-39-UC-K90= u have mentioned is the license for Unified Communications on 3925 router.You would have got PAK key for the same.Your router show diag shows UC as permanent.
If required, u can upgrade to c3900-universalk9-mz.SPA.151-4.M7.bin
from
regds,
aman
11-04-2013 09:02 AM
Thank you all on your feedback.
Best regards.
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