12-20-2013 02:20 PM - edited 03-16-2019 08:58 PM
Hello All,
I have an IPSEC VPN setup between a C1861-SRST-F/K9 router and a Sonicwall. I am able to communicate across the tunnel just fine and my 6941 phones are registered back to the call manager and I can make site to site calls with extension numbers. The issue I'm having is with inbound and outbound calls through the C1861 gateway. On outbound calls the remote phone rings but there is no ring back heard in the 6941, and eventually I will get a fast busy. On inbound calls, the 6941 rings but when you pick it up you can hear nothing, and the calling phone keeps getting ring back. I have tested inbound and outbound from the block and they work successfully. I have also tested from an FXS port with an analog phone and it works successfully. It is only with the 6941 phones that communicate with the Call Manager through the VPN tunnel that I am having the issues. Below is posted the Version of the router and the configuration. Any help will be much appreciated....I also checked, all lines are loop start.
ROUTER#sho ver
Cisco IOS Software, C1861 Software (C1861-ADVIPSERVICESK9-M), Version 12.4(11)X
6, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Wed 13-Feb-08 16:03 by prod_rel_team
ROM: System Bootstrap, Version 12.4(11r)XW3, RELEASE SOFTWARE (fc1)
ROUTER uptime is 8 hours, 42 minutes
System returned to ROM by power-on
System image file is "flash:c1861-advipservicesk9-mz.124-11.XW6.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
Cisco C1861-SRST-F/K9 (MPC8358) processor (revision 0x202) with 249856K/12288K
ytes of memory.
Processor board ID FTX1221Y03Y
MPC8358 CPU Rev: Part Number 0x804A, Revision ID 0x20
12 User Licenses
10 FastEthernet interfaces
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Voice MoH interface
128K bytes of non-volatile configuration memory.
125440K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102
==============================================
ROUTER#sho run
Building configuration...
Current configuration : 5067 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname ROUTER
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
mmi polling-interval 60
no mmi auto-configure
no mmi pvc
mmi snmp-timeout 180
!
!
!
!
crypto isakmp policy 10
encr 3des
authentication pre-share
group 2
lifetime 28800
crypto isakmp key aviation address 207.157.18.254
!
!
crypto ipsec transform-set ESCC esp-3des esp-sha-hmac
!
crypto map ESCC 10 ipsec-isakmp
set peer 207.157.18.254
set transform-set ESCC
match address 150
!
ip cef
!
!
no ip dhcp use vrf connected
!
ip dhcp pool NET1
network 192.168.0.0 255.255.255.0
default-router 192.168.0.1
dns-server 8.8.8.8
option 150 ip 10.101.0.4
!
!
ip domain name DOMAIN.COM
!
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
username admin privilege 15 secret 5 $1$PLtK$NUnM/I7Vn6uUnz7U9cs911
username administrator privilege 15 secret 5 $1$8OST$5eCh0TqRpmfDnY7TBY/9F1
archive
log config
hidekeys
!
!
ip ssh version 1
!
!
!
!
interface FastEthernet0/0
ip address 97.66.163.106 255.255.255.248
ip nat outside
ip virtual-reassembly
duplex auto
speed auto
crypto map ESCC
!
interface FastEthernet0/1/0
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/1
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/2
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/3
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/4
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/5
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/6
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/7
switchport voice vlan 1
spanning-tree portfast
!
interface FastEthernet0/1/8
switchport voice vlan 1
spanning-tree portfast
!
interface Vlan1
ip address 192.168.0.1 255.255.255.0
ip nat inside
ip virtual-reassembly
h323-gateway voip interface
h323-gateway voip bind srcaddr 192.168.0.1
!
ip route 0.0.0.0 0.0.0.0 97.66.163.105
!
!
ip http server
no ip http secure-server
ip nat inside source list 101 interface FastEthernet0/0 overload
!
access-list 101 deny ip 192.168.0.0 0.0.0.255 172.16.0.0 0.0.255.255<----------NAT access list denying traffic that is destined for VPN
access-list 101 deny ip 192.168.0.0 0.0.0.255 10.101.0.0 0.0.255.255
access-list 101 permit ip 192.168.0.0 0.0.0.255 any
access-list 150 permit ip 192.168.0.0 0.0.0.255 172.16.0.0 0.0.255.255<----------VPN allowed traffic
access-list 150 permit ip 192.168.0.0 0.0.0.255 10.101.0.0 0.0.255.255
!
!
!
!
!
!
control-plane
!
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
!
voice-port 0/1/0
connection plar 6000<-----secretary's extension...using dial-peer 6000 to route back to call manager
caller-id enable
!
voice-port 0/1/1
connection plar 6000
!
voice-port 0/1/2
connection plar 6000
!
voice-port 0/1/3
connection plar 6000
!
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control
description Music On Hold Port
!
!
!
sccp local Vlan1
sccp ccm 10.101.0.4 identifier 1 priority 1 version 6.0
sccp ccm 10.101.0.5 identifier 2 priority 2 version 6.0
sccp
!
sccp ccm group 1
bind interface Vlan1
associate ccm 1 priority 1
associate ccm 2 priority 2
associate profile 3 register ALB-MTP
associate profile 1 register ALB-TRANS
associate profile 2 register ALB_CONF
!
dspfarm profile 1 transcode<----testing with this to see if I could resolve the issues
codec g711ulaw
codec g711alaw
codec ilbc
codec g723r63
codec g723r53
codec gsmamr-nb
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
associate application SCCP
shutdown
!
dspfarm profile 2 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
associate application SCCP
shutdown
!
dspfarm profile 3 mtp<-----just testing with this to see if I could resolve the issues
codec g711ulaw
maximum sessions hardware 22
associate application SCCP
!
!
dial-peer voice 1 pots
incoming called-number .
direct-inward-dial
!
dial-peer voice 9 pots<------First POTS line
preference 1
destination-pattern 9T
port 0/1/0
!
dial-peer voice 91 pots<------Second POTS line
preference 2
shutdown
destination-pattern 9T
port 0/1/1
!
dial-peer voice 92 pots<-------Third POTS line
preference 3
shutdown
destination-pattern 9T
port 0/1/2
!
dial-peer voice 93 pots<-------Fourth POTS line
preference 4
destination-pattern 9T
port 0/1/3
!
dial-peer voice 6000 voip<------dial peer that points to the Call Manager and points to the secretary's extension at this site
destination-pattern 6000
session target ipv4:10.101.0.4
incoming called-number .
dtmf-relay h245-alphanumeric
!
!
!
!
line con 0
no modem enable
line aux 0
line vty 0 4
login local
line vty 5 15
login local
!
!
webvpn cef
end
Solved! Go to Solution.
01-08-2014 04:02 PM
Hi Joseph.
Can you please send the output of a show vocie call status and a show voip rtp connection during a failing call?
Thanks
Regards
Carlo
Please rate all helpful posts
"The more you help the more you learn"
12-21-2013 07:39 AM
Can you ping those IP phones from that gateway?
12-22-2013 05:50 AM
Yes, I can ping the phones from both the remote gateway and local gateway.
01-07-2014 08:09 AM
Any other suggestions?
01-07-2014 09:13 AM
Your dsp profiles are in shutdown mode.
Check your media resources are registered in cucm or not?
Sent from Cisco Technical Support Android App
01-08-2014 12:15 PM
I "no shut" the transcoding DSP and am still having the same issues. The line just continues to ring on inbound calls and there is no connection on outbound calls either. Could it be something with the H323 messaging that is being blocked?
Below shows the Transcoder connected to the CUCM
SCCP Admin State: UP
Gateway IP Address: 192.168.0.1, Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 10.101.0.5, Port Number: 2000
Priority: 2, Version: 6.0, Identifier: 2
Call Manager: 10.101.0.4, Port Number: 2000
Priority: 1, Version: 6.0, Identifier: 1
Transcoding Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 10.101.0.4, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1
Reported Max Streams: 16, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: ilbc, Maximum Packetization Period: 60
Supported Codec: g723_6.3, Maximum Packetization Period: 60
Supported Codec: g723_6.3, Maximum Packetization Period: 60
Supported Codec: gsmamr-nb, Maximum Packetization Period: 60
Supported Codec: g729ar8, Maximum Packetization Period: 60
Supported Codec: g729abr8, Maximum Packetization Period: 60
Supported Codec: g729r8, Maximum Packetization Period: 60
Supported Codec: g729br8, Maximum Packetization Period: 60
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period
: 30
01-08-2014 04:02 PM
Hi Joseph.
Can you please send the output of a show vocie call status and a show voip rtp connection during a failing call?
Thanks
Regards
Carlo
Please rate all helpful posts
"The more you help the more you learn"
01-08-2014 07:47 PM
ROUTER#sho voice call status
CallID CID ccVdb Port DSP/Ch Called # Codec Dial-pee
rs
0x20F 19C4 0x86F2ECE0 0/1/3 0/1:1 6001 None 0/6000
1 active call found
ROUTER#sho voip rtp connection
No active connections found
Never did see an RTP connection. I changed some of the dial peer options if the voice call status looks different from what the original config says it should look like.
01-08-2014 08:55 PM
I disabled an option in the Sonicwall and it seems to have fixed the issues, at least for inbound calls. I won't be able to check outbound calls until tomorrow. I've attached an image of the option I changed. It's under VOIP in the Sonicwall.
01-14-2014 01:50 PM
Inbound and outbound calling is working after doing this.
Thanks for all of your help.
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