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What is the reset sequence on a 7961?

What is the reset sequence on a 7961?  This is for just a reset, not a reset to factory defaults, just reset the phone?  Thanks.

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Cisco Employee

Re: What is the reset sequence on a 7961?

Assuming SCCP/Skinny load on the 7961, would suggest to go to Network Config via phone menu

first and then try entering **#**

View solution in original post

5 REPLIES 5
Hall of Fame Community Legend

Re: What is the reset sequence on a 7961?

Hi Anthony,

Press Settings Button then **#**

Cheers!

Rob

Re: What is the reset sequence on a 7961?

Thanks Rob, I did that sequence but it just doesn't reset the phone.  There may be something else going on then.

   Anthony

Cisco Employee

Re: What is the reset sequence on a 7961?

Assuming SCCP/Skinny load on the 7961, would suggest to go to Network Config via phone menu

first and then try entering **#**

View solution in original post

Re: What is the reset sequence on a 7961?

Yes, that did it.  I went to the Network Configuration and did the sequence, it reset.  Thanks.

Beginner

Re: What is the reset sequence on a 7961?

Setting > **#** works, you just need to press the digits quickly

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