when calling voicemail get busy signal

[enkli]

Hi to all,

I have a CME with CUE as a service module on a 2900 router. Everything works ok but the voicemail when caling or someone wnat to go to Voicemail gets a busy signal....

Tryed to debug ccsip messages

and got a Sip 2.0 Internal error 500 on the lines. Dial peer is elected as it should. I have followed guidelines form Cisco docs and here on the forum.

Routing works as I am able to oing CUE and also open its gui on my PC

Any idea?

One thing on the phones I have configured dtmf-relay rtp-nte

on the voicemail dial peer is dtmf-relay sip-notify..

Any thoughts is precious

[Sadav Ansari]

Share the complete call flow and debugs of VG, Also check the licensing status of your CUE.

Debug ccsip message

Debug Voip ccapi inout

Pls rate if its "Helpful". If this answered your question pls click "Accept As Solution".

[Nithin Eluvathingal]

I hope you have done required configuration on both CME and CUE .

Could you kindly share the CME and CUE configuration  ?

2.12.0.0

[enkli]

please find some debug logs...

You will notice the Internal server error 500

Thanks very much