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Where is the internal extension call transfer feature in CUCM7?

nanosynth
Level 1
Level 1

   I have books on configuring CUCM7 but cannot for the life of me find out how to add the button identifier that say "Transfer" to a softkey on my 7912 phone in CUCM7. I want to transfer internal extenstions to others but can find where to confiure this. It was a normal, easy thing to configure in CME. There is a button that says "Transfer All", but I want to do live tranfers.

1 Accepted Solution

Accepted Solutions

Emmanuel Valdez
Level 3
Level 3

Hello,

The transfer function is native on every CCM and CUCM version, you have to assign a sofkey template to the IP phone, did you do setup it?

Regards.

Sent from Cisco Technical Support Android App

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2 Replies 2

Emmanuel Valdez
Level 3
Level 3

Hello,

The transfer function is native on every CCM and CUCM version, you have to assign a sofkey template to the IP phone, did you do setup it?

Regards.

Sent from Cisco Technical Support Android App

No. When I first got the system, the phone auto-registered. I made changessuch as DN number and CSS / partition but never looked at the button template function in CUCM7. Thanks!