Paolo, pointed you in the right direction above. Search the forum and you will see many resolved issues like this. Take some time and be pro-active. There is much fun in learning through finding...
The term41.default.loads you have is too new for your phone to download.
May I suggest that please take the time to understand what you are doing before you do it. Do you know what the last action you did on that phone did to it...
Here is a detailed explanation of what you do when you do those resets..Understanding it will help you decide if its what you should be doing..
Soft Reset
The code for the soft factory reset is: 123456789*0#
A soft reset does the following:
- •1. deletes key files on the phone including /etc/init.tab
- •2. reboots
- •3. phone recovers default loads file from TFTP server
#Total Hard Reset
The code for the total hard reset is: 3491672850*#
A total hard reset formats /flash0 blowing away everything except CNU. All settings and personalization of the phone is removed.
#Hard Reset with Network Setting Preservation
The code for the network preservation hard reset is: *7412369#085
And it also does a complete format of /flash0 - yet it preserves the network settings so that after the format, any static IP and other network settings are preserved. The settings are stored in volatile RAM, so it is important to not remove power to the phone during this process
For CSCsi60439 reference please see document EDCS-609633.
#Prerequisites
There are a number of prerequsites that are necessary for a successful factory reset.
- •4. You must have a network environment in which DHCP is used to provide the phone with an IP address and a TFTP server (i.e. DHCP option 150).
- •5. There must be an appropriate default load for your phone model on that TFTP server:
- The default load name is: termxx.default.loads (where xx is part of the model number, 41 for 7941, 62 for 7962, 70 for 7970, etc.)
- The version of the default load must be the same signing type (dev or release) as the phone on which you wish to do a factory reset.
- This file (termxx.default.loads) is packaged with every phoneload that is installed on the callmanager, but since the name is not unique per phoneload version, the copy of termxx.default.loads is always the one from the most recent load that was installed on the callmanager. It may not be the type (dev or release) that you want.
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