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Wireless IP Phone 7926 G

tiger_401
Beginner
Beginner

Dear All,

I am running cisco call manager 8.5.

the issue is that the wireless ip phone 7926 is not registering with the call manager.   

the issue seems to be with the firmware all the settings in the wireless ip phone are fine.

Please find the attached screen shoots

please guide me how i can upload the firmware and fix this issue

Regards,

Malik

1 Accepted Solution

Accepted Solutions

Hi Malik,

Just restart the TFTP service on server where u have uploaded LOAD.Accordingly,check for registration of 7926G

After that , u need to upload firmware on all servers in a cluster and restart TFTP service

regds,

aman

View solution in original post

9 Replies 9

Aman Soi
Advisor
Advisor

Hi Malik,

What is the firmware u are running in Call Manager for 7926G?

You need to have LOAD cmterm-7926-sccp.1-4-4-3.cop.sgn

Refer the README file

http://www.cisco.com/web/software/282074289/52353/cmterm-7926-sccp.1-4-4-3-Readme.html

also, provide the snapshots which I suppose u have missed.

regds,

aman

Hi Aman,

Thanks a lot for your response.

Please find attached screen shoots.

Regards,

Malik

Hi Malik,

Snapshot shows u have just added phone in call manager.Any error u get on the phone.

Can u check for the Firmware using command file list tftp *7926* from OS Administration using putty?

regds,

aman

Hi Aman,

This is the current firmware CP7926G-1.4.2

Regard,

Malik

Hi Malik,

You need to go for below firmware:

CUCM Release

Cisco 7926 Firmware Installer

MD5 Hash

7.1(5) and later

cmterm-7926-sccp.1-4-4-3.cop.sgn

2d:de:1f:42:79:9d:23:2b:c9:fe:5c:a8:01:4d:09:80

Use the URL to download the image:

http://software.cisco.com/download/release.html?mdfid=283471435&flowid=27401&softwareid=282074289&release=1.4(4)&relind=AVAILABLE&rellifecycle=&reltype=latest

regds,

aman

hi Aman thanks a lot for your response

i have followed your instructions

please find attached screen shoot i have uploaded the proper firware for 7926

kinldy guide me what will be the next steps

regards,

Malik

Hi Malik,

Just restart the TFTP service on server where u have uploaded LOAD.Accordingly,check for registration of 7926G

After that , u need to upload firmware on all servers in a cluster and restart TFTP service

regds,

aman

thanks a lot AMAN

Hi Mailk,

Good...problem is resolved.

regds,

aman

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