With Call transfer IP Phone still busy

[moussa.malqui1]

Hi All,

I have a problem when i do Call transfer my Ip Phone still busy

I have received a call from outside by GSM to my IP Phone 101, i did transfer to another IP Phone 102 , The IP Phone 103 call 101 but it's found busy (101 still busy). where is the problem?

Thanks in advance,

Regards,

Moussa

[Ayodeji Okanlawon]

What type of solution are you using? CUCM or CCME. What is your busy trigger set to?

[moussa.malqui1]

I use CUCME with Ip Phones 7841 and 7962G

[Abhay Singh Reyal]

Kindly share the show run 

Regards

Abhay

[moussa.malqui1]

thanks Abhay,

quit
voice-card 0
dsp services dspfarm
!
!
!
voice service pots
supplementary-service qsig call-forward
!
voice service voip
qsig decode
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server expires max 1200 min 300
!
voice class codec 1
codec preference 1 g711ulaw
!
!
!
voice class dualtone-detect-params 77
freq-max-deviation 30
!
voice class custom-cptone morocco
dualtone disconnect
frequency 435
cadence 500 500
!
!
voice register global
mode cme
source-address 100.140.30.1 port 5060
timeouts interdigit 3
max-dn 50
max-pool 50
load 7841 sip78xx.10-3-1-12
authenticate register
authenticate realm all
timezone 21
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0059022241152489
network-locale U2
user-locale U2 load CME-locale-ar_SA-Arabic_Saudi_Arabia-10.5.3.0.tar
!
voice register dn 4
number 1004
pickup-group 1
name phone 4
!
voice register dn 5
number 1005
pickup-group 1
name phone 5
!
voice register dn 6
number 1006
pickup-group 1
name phone 6
!
voice register dn 7
number 1007
pickup-group 1
name phone 7
!
voice register dn 8
number 1008
pickup-group 1
name phone 8
!
voice register dn 9
number 1009
pickup-group 1
name phone 9
!
voice register dn 10
number 1010
pickup-group 1
name phone 10
!
voice register dn 11
number 1011
pickup-group 1
name phone11
!
voice register dn 12
number 1012
pickup-group 1
name phone 12
!
voice register dn 13
number 1013
pickup-group 1
name phone 13
!
voice register dn 14
number 1014
pickup-group 1
name phone 14
!
voice register dn 15
number 1015
pickup-group 1
name phone 15
!
voice register dn 16
number 1016
pickup-group 1
name phone 16
!
voice register dn 17
number 1017
pickup-group 1
name phone 17
!
voice register dn 18
number 1018
pickup-group 1
name phone 18
!
voice register dn 19
number 1019
call-forward b2bua all 1010
pickup-group 1
name phone 19
!
voice register dn 20
number 1020
pickup-group 1
name phone 20
!
voice register dn 21
number 1021
pickup-group 1
name phone 21
!
voice register dn 22
number 1022
pickup-group 1
name phone 22
!
voice register dn 23
number 1023
pickup-group 1
name phone 23
!
voice register dn 24
number 1024
pickup-group 1
name phone 24
!
voice register dn 25
number 1025
pickup-group 1
name phone 25
!
voice register dn 26
number 1026
pickup-group 1
name phone 26
!
voice register dn 27
number 1027
pickup-group 1
name phone 27
!
voice register dn 28
number 1028
pickup-group 1
name phone 28
!
voice register dn 29
number 1029
pickup-group 1
name phone 29
!
voice register template 2
!
voice register pool 4
busy-trigger-per-button 2
id mac 38ED.1854.12F4
type 7841
number 1 dn 4
template 2
cor incoming calll3 default
username user4 password cisco
!
voice register pool 5
busy-trigger-per-button 2
id mac 38ED.1854.124D
type 7841
number 1 dn 5
template 2
cor incoming calll2 default
username user5 password cisco
!
voice register pool 6
busy-trigger-per-button 2
id mac 38ED.1854.121F
type 7841
number 1 dn 6
template 2
cor incoming calllocal default
username user6 password cisco
!
voice register pool 7
busy-trigger-per-button 2
id mac 38ED.1854.12EE
type 7841
number 1 dn 7
template 2
cor incoming calllocal default
username user7 password cisco
!
voice register pool 8
busy-trigger-per-button 2
id mac 38ED.1854.12B0
type 7841
number 1 dn 8
template 2
cor incoming calllocal default
username user8 password cisco
!
voice register pool 9
busy-trigger-per-button 2
id mac 38ED.1854.1240
type 7841
number 1 dn 9
template 2
cor incoming calllocal default
username user9 password cisco
!
voice register pool 10
busy-trigger-per-button 2
id mac 38ED.1854.12D1
type 7841
number 1 dn 10
template 2
cor incoming calllocal default
username user10 password cisco
!
voice register pool 11
busy-trigger-per-button 2
id mac 38ED.1854.12EB
type 7841
number 1 dn 11
template 2
cor incoming calllocal default
username user11 password cisco
!
voice register pool 12
busy-trigger-per-button 2
id mac 38ED.1854.12F0
type 7841
number 1 dn 12
template 2
cor incoming calllocal default
username user12 password cisco
!
voice register pool 13
busy-trigger-per-button 2
id mac 38ED.1854.131C
type 7841
number 1 dn 13
template 2
cor incoming calllocal default
username user13 password cisco
!
voice register pool 14
busy-trigger-per-button 2
id mac 38ED.1854.12F7
type 7841
number 1 dn 14
template 2
cor incoming calllocal default
username user14 password cisco
!
voice register pool 15
busy-trigger-per-button 2
id mac 38ED.1854.123C
type 7841
number 1 dn 15
template 2
cor incoming calllocal default
username user15 password cisco
!
voice register pool 16
busy-trigger-per-button 2
id mac 38ED.1854.1212
type 7841
number 1 dn 16
template 2
cor incoming calllocal default
username user16 password cisco
!
voice register pool 17
busy-trigger-per-button 2
id mac 38ED.1854.127D
type 7841
number 1 dn 17
template 2
cor incoming calllocal default
username user17 password cisco
!
voice register pool 18
busy-trigger-per-button 2
id mac 38ED.1854.1210
type 7841
number 1 dn 18
template 2
cor incoming calllocal default
username user18 password cisco
!
voice register pool 19
busy-trigger-per-button 2
id mac 38ED.1854.1238
type 7841
number 1 dn 19
template 2
cor incoming calllocal default
username user19 password cisco
!
voice register pool 20
busy-trigger-per-button 2
id mac 38ED.1854.1232
type 7841
number 1 dn 20
template 2
cor incoming calllocal default
username user20 password cisco
!
voice register pool 21
busy-trigger-per-button 2
id mac 38ED.1854.13C7
type 7841
number 1 dn 21
template 2
cor incoming calllocal default
username user21 password cisco
!
voice register pool 22
busy-trigger-per-button 2
id mac 38ED.1854.1239
type 7841
number 1 dn 22
template 2
cor incoming calllocal default
username user22 password cisco
!
voice register pool 23
busy-trigger-per-button 2
id mac 38ED.1854.121D
type 7841
number 1 dn 23
template 2
cor incoming calllocal default
username user23 password cisco
!
voice register pool 24
busy-trigger-per-button 2
id mac 38ED.1854.3DAF
type 7841
number 1 dn 24
template 2
cor incoming calllocal default
username user24 password cisco
!
voice register pool 25
busy-trigger-per-button 2
id mac 38ED.1854.3E68
type 7841
number 1 dn 25
template 2
cor incoming calllocal default
username user25 password cisco
!
voice register pool 26
busy-trigger-per-button 2
id mac 38ED.1854.3E65
type 7841
number 1 dn 26
template 2
cor incoming calllocal default
username user26 password cisco
!
voice register pool 27
busy-trigger-per-button 2
id mac 38ED.1854.3DB0
type 7841
number 1 dn 27
template 2
cor incoming calllocal default
username user27 password cisco
!
voice register pool 28
busy-trigger-per-button 2
id mac 38ED.1854.3E07
type 7841
number 1 dn 28
template 2
cor incoming calllocal default
username user28 password cisco
!
voice register pool 29
busy-trigger-per-button 2
id mac 38ED.1854.3F2C
type 7841
number 1 dn 29
template 2
cor incoming calllocal default
username user29 password cisco
!
voice hunt-group 2 parallel
list 1002,1005
pilot 1002
!
!
voice hunt-group 3 parallel
list 1003,1004
pilot 1003
!
!
!
!
!
!
license udi pid CISCO2911/K9 sn FGL193410G4
license accept end user agreement
hw-module pvdm 0/0
!
hw-module pvdm 0/1
!
!
!
file privilege 0
username admin privilege 15 secret 5 $1$VITC$b9oc2VIAk9L.MbJfQlRLp1
username root privilege 15 secret 5 $1$Irru$BvDOn7WbwHdZSg/AUGjit0
!
redundancy
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
ip address 100.140.30.1 255.255.255.0
duplex auto
speed auto
!
interface GigabitEthernet0/1
ip address 192.168.2.1 255.255.255.0
duplex auto
speed auto
!
interface GigabitEthernet0/2
ip address 192.168.3.1 255.255.255.0
duplex auto
speed auto
!
router rip
network 192.168.1.0
network 192.168.2.0
network 192.168.3.0
!
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
!
!
!
tftp-server flash:sip78xx.10-3-1-12
tftp-server flash:SIP78xx.10-1-1SR1-4
access-list 23 permit 10.10.10.0 0.0.0.127
access-list 23 permit 100.140.30.0 0.0.0.255
access-list 23 permit 192.168.2.0 0.0.0.255
access-list 23 permit 192.168.3.0 0.0.0.255
!
control-plane
!
!
voice-port 0/1/0
supervisory disconnect dualtone mid-call
supervisory custom-cptone morocco
supervisory dualtone-detect-params 77
no battery-reversal
output attenuation -6
no vad
cptone FR
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 1001
impedance complex2
caller-id enable
!
voice-port 0/1/1
supervisory disconnect dualtone mid-call
supervisory custom-cptone morocco
supervisory dualtone-detect-params 77
no battery-reversal
output attenuation -6
no vad
cptone FR
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 1002
impedance complex2
caller-id enable
!
voice-port 0/1/2
supervisory custom-cptone morocco
supervisory dualtone-detect-params 77
no battery-reversal
output attenuation -6
no vad
cptone FR
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 1003
impedance complex2
caller-id enable
!
voice-port 0/1/3
caller-id enable
!
voice-port 0/2/0
connection plar opx 1001
caller-id enable
!
voice-port 0/2/1
caller-id enable
!
voice-port 0/2/2
caller-id enable
!
voice-port 0/2/3
caller-id enable
!
voice-port 0/3/0
caller-id enable
!
voice-port 0/3/1
caller-id enable
!
voice-port 0/3/2
caller-id enable
!
voice-port 0/3/3
caller-id enable
!
!
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
dial-peer cor custom
name l1
name l2
name l3
name local
!
!
dial-peer cor list calll1
member l1
!
dial-peer cor list calll2
member l2
!
dial-peer cor list calll3
member l3
!
dial-peer cor list calllocal
member local
!
!
dial-peer voice 2 pots
corlist outgoing calll2
destination-pattern 0T
port 0/1/1
!
dial-peer voice 3 pots
corlist outgoing calll3
destination-pattern 0T
port 0/1/2
!
dial-peer voice 1 pots
corlist outgoing calll1
destination-pattern 0T
port 0/1/0
!
!
sip-ua
!
!
!
gatekeeper
shutdown
!
!
telephony-service
no auto-reg-ephone
max-ephones 40
max-dn 150
ip source-address 100.140.30.1 port 2000
timeouts interdigit 5
cnf-file location flash:
user-locale U2 load CME-locale-ar_SA-Arabic_Saudi_Arabia-10.5.3.0.tar
user-locale 1 U1 ar_SA
network-locale U2
network-locale 1 U1
load 7915-12 cmterm-7915.1-0-4-2.cop.sgn
load 7915-24 cmterm-7915.1-0-4-2.cop.sgn
time-format 24
date-format dd-mm-yy
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
moh enable-g711 "music-on-hold.au"
web admin system name Admin secret 5 $1$15Mr$FnXVfw0AjJVjixZL3P3Ka1
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
secondary-dialtone 0
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-template 1
!
!
ephone-dn 1 dual-line
number 1001
pickup-group 1
label Responsable
name phone 1
corlist incoming calll1
transfer-mode consult
!
!
ephone-dn 2 dual-line
number 1002
pickup-group 1
name phone 2
corlist incoming calll2
!
!
ephone-dn 3 dual-line
number 1003
pickup-group 1
name phone 3
corlist incoming calll3
!
!
ephone 1
mac-address AC7E.8A2B.DC15
ephone-template 1
type 7962 addon 1 7915-24
button 1:1
!
!
!
ephone 2
mac-address AC7E.8A2B.DBA4
ephone-template 1
type 7962 addon 1 7915-12
button 1:2
!
!
!
ephone 3
mac-address AC7E.8A2B.DD40
ephone-template 1
type 7962 addon 1 7915-12
button 1:3
!
!
!

[Suresh Hudda]

Try to put "no supplementary-service sip refer" command under 'voice service voip' section and then check once please.

Suresh