client LMS 4.0 error connect topology

[vuonghongvu]

Dear all

I have problem with LMS 4.0 when i connect the topology from client PC. On client PC (Install windows 7), I had some check:

- Telnet LMS 42342 ------ OK

- Add host in Program files/system32/drivers/etc: 10.10.10.14 LMS

How to resolve the error?

Thank

[aparada14]

Try uninstalling all the java software and re-install the java software directlly from lms server

[vuonghongvu]

Hi aparada!

I had re-install Java software but it is not running. Do you have new solution ?

[Marvin Rhoads]

We need to isolate the problem.

Does Topology work on the server itself? If not then you have a server-based problem.

If so then your problem is client-specific.

Let us know and we can proceed from there.

[Martin Ermel]

check your servers hosts file. If there is an entry with 127.0.0.1 pointing to the servers host name delete it and try again to open the topology services; Perhaps a restart of dmgtd is necessary.

[aparada14]

Try adding in the client hosts file the entry "Ip_address_server   Name_server". Then ping to the Ip_address_server and ping to the Name_server, if it´s successful and java is fine then try connect to topology again.

[vuonghongvu]

Hi aparada

On PC client, i can ping . But I cannot still open Topology.

[vuonghongvu]

Hi Marvin!

When other PC client connect to LMS server, It can still open Topology. The problem here with client-specific. Sorry for late response.

Thanks

[Vinod Arya · Accepted solution]

Try to stop the windows firewall servcie if active in Win PC.

Share the screenshot of the error whch comes after launching topology.

A Debug of java conslve will be helpful to know what is causing issue. you can enable Java Console from :

Control Panel --> Java --> Advanced --> java Console --> show console.

-Thanks

[vuonghongvu]

Hi All and Vinod

I had fixed the problem with PC client. The error of PC client is the firewall client blocked service. Have a good weekend.

Thank you so much.