LMS 4.0.1 software distribution error

[csireg000]

Hi!

We've recently updated our LMS 3.2 to 4.0.1 and I wanted to do my first software distribution with the new LMS but I got an error.

First time so just one router (c2821)

The logs are attached.

What should I check/do to resolve this?

[Marvin Rhoads · Accepted solution]

I take it you've looked at the documentation for completing this task in LMS 4 - i.e., this link.

Have you confirmed the device credentials from CiscoWorks (using device center)

Is your userid on Ciscoworks an administrator or other authorized privilege level?

[csireg000]

Thanks for helping. I've found what's wrong.

It seems that I didn't had the privilege level because I though if I choose "Full Authorization" (@user setup) then I'll have all rights I might need. But I was wrong. I had to select "Enable Task Authorization" and then select Super Admin.

So at the end you nailed it with the userid privilege level.

[Marvin Rhoads]

You're welcome - I'm happy to assist.

Thanks for the feedback and the vote. Confirming details of problems encountered and the solutions found to work make the site a better resource for everybody.

[Michel Hegeraat]

Yeah thanks for providing feedback. That is always usefull and rewarding for people that answer!

Something you can't do in Full Authorisation but can when Super Admin? Huh?

Sounds like a bug to me.

Unless you have a default role that makes  "Full Authorisation" less then admin. Could it be something like that?

Cheers,

Michel