Upgrade NCS 1.1.1.24 to Cisco Prime Infrastructure 1.2

Jurgens L · ‎09-26-2012

Having a problem installing the ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz patch file on a virtual NCS before upgrading it to Cisco Prime Infrastructure 1.2.

I've followed the Cisco Prime Infrastructure 1.2 Quick Start Guide and did not had the same success as described in the document (see below):

gmsncs/admin# dir disk:defaultRepo/

Directory of disk:defaultRepo/

508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg

853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg

127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz

Usage for disk: filesystem

1544204288 bytes total used

27185573888 bytes free

30293413888 bytes available

gmsncs/admin# patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo

Save the current ADE-OS running configuration? (yes/no) [yes] ? yes

Generating configuration...

Saved the ADE-OS running configuration to startup successfully

Initiating Application Patch installation...

% Local file not found

Anybody experience with this procedure.

Thank You

--- Update ---

Skipped Step 4 and followed Step 5 in the Quick Start Quide, however now I receive a diffrent error:

gmsncs/admin# dir disk:/defaultRepo

Directory of disk:/defaultRepo

926193986 Sep 26 2012 17:48:12 GRDbackup-120926-1736.tar.gpg

508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg

853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg

127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz

Usage for disk: filesystem

2471309312 bytes total used

26258468864 bytes free

30293413888 bytes available

gmncs/admin# patch install GRDbackup-120926-1736.tar.gpg defaultRepo

Save the current ADE-OS running configuration? (yes/no) [yes] ? yes

Generating configuration...

Saved the ADE-OS running configuration to startup successfully

Initiating Application Patch installation...

% Manifest file not found in the bundle

gmsncs/admin#

clsh · ‎09-28-2012

Hi Simon

I think that you forgot a "/" in the command to install the patch:

patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo

should be:

patch install disk:/defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo

It could be the reason why it gives the "% Local file not found" error

Best regards

Claus

barry · ‎10-03-2012

Hi Simon

I have the same issue installing the patch from 1.1.1.24 to 1.2 with the "Local file not found" message.

Will raise a TAC case and see what Cisco say.

HTH

Barry Hesk

Intrinsic Network Solutions

Jurgens L · ‎10-03-2012

My Apologies,

Forgot to update this post.

I've managed to resolve my issue. You have to set your repository, after I've performed the commands below and retried the patch install command, it worked correctly.

gmsncs/admin# configure termainal

gmsncs/admin(config)# repository defaultRepo

gmsncs/admin(config-Repository)# url disk:/defaultRepo

gmsncs/admin# patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo

You can always change the url to the location where you copied the file, in my case I've copied my files to the disk:/defaultRepo

Best Regards

Simon

Patrick Meyer · ‎10-10-2012

Hi Barry,

did you get any response yet? I am trying the same and get the same error... I even tried the steps from Simon with no success. Any help is appreciated.

jacky · ‎10-10-2012

Hi Patrick

Check that the file is in the defaultRepo using the "show repo defaultRepo"(no quotes) and see if the patch file appears in the listing. if it does, try the command "patch install ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz"(no quotes).

If you are getting the error that the manifest file is not found, it means that the file was corrupted either when copying down from cisco.com or copying it up to the NCS server. If this happens delete the file from the NCS and check the file size and checksum of your local copy against the cisco.com version, and if they match, try transferring it again

Jacky

barry · ‎10-11-2012

Hi Patrick

Yes, the documentation is junk I'm afraid.

This worked for me:

config t

repository defaultRepo

url disk:/defaultRepo
exit

patch install ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo

HTH. Barry

Barry Hesk

Intrinsic Network Solutions

barry · ‎10-11-2012

Just to confirm - the application upgrade also worked using the same syntax. My NCS is now running version 1.2

HTH. Barry

Barry Hesk

Intrinsic Network Solutions

Patrick Meyer · ‎10-12-2012

Barry, Jacky, Thank you for your help, it worked to upgrade to 1.2 now.

But unfortunately I have another problem now: without changing any configuration, I am no longer able to access the webUI of my Prime.. It can be accessed via SSH, Ping also works but no https.. any ideas on that? Your help is much appreciated.

Patrick Meyer · ‎10-12-2012

I maybe figured the issue while currently lacking the solution..

My NCS application is not started and when I try (either with application start NCS or ncs start) I get the following output..

ncs01/admin# ncs start

Starting Network Control System...

This may take a few minutes...

Health Monitor is already running.

Failure during Network Control System startup. Check launchout.log for details.

start

Has anyone run into this and got a solution?

jacky · ‎10-12-2012

Hi

Actually, I would run an ncs status before rebooting - you might just find that the system is already up. If the ncs staus output shows some process running and some stopped, then run an ncs stop, wait a couple of minutes and then run an ncs start again.

Rebooting a server which is running an Oracle database is a bad idea unless there is no other option

Jacky

Engineer OfDuty · ‎10-22-2012

Hi, Thank you again for your help, but I am still stuck. I have gathered the outputs from ncs start and a ncs status afterwards. Currently I am not able to access the web-UI of NCS..

deberncs01/admin# ncs start

Starting Network Control System...

This may take a few minutes...

Dependency Check Failed: Matlab is not running.

Dependency Check Failed: Ftp is not running.

Dependency Check Failed: Tftp is not running.

Failure during Network Control System startup. Check launchout.log for details.

start

deberncs01/admin#

deberncs01/admin# ncs stat

Health Monitor is running, with an error.

failed to start NCS on startup Health Monitor

Reporting Server is Starting

Ftp Server is Failure

Database server is stopped

Tftp Server is running

Matlab Server is running

NMS Server is stopped.

SAM Daemon is not running ...

DA Daemon is not running ...

Syslog Daemon is not running ...

status

deberncs01/admin#

Anyone got a clue on that? and where can I find that launchout.log on NCS? Thank you

umesh.chowdhary · ‎11-01-2012

Hey mate !

You need to run a ftp server on local machine to see the loggs.....

Required config on NCS to get the loggs

repository ncs-ftp

url ftp://192.168.1.2>>>>>this is your PC/FTP server IP

then you have to run this command on NCS

backup-logs 123 repository ncs-ftp (123 is the file name , you can change it to whateve you like).

Then check on your FTP server upload location to find the file.

Hope this help.........I also haveing issue with GUI of NCS and logged a CISCO TAC case.

Please let me know if you need any help.....

Thanks

Patrick Meyer · ‎11-08-2012

Thanks umesh, that helped. I upgraded the memory now (I had 6GB on my ESXi) and got my NCS up and running without errors. But after few days I needed to shut the ncs down (with the halt command) and after I tried to bring it back online I ran again into the problem of the healthmonitor stuff... Could it be that it relates to my CPU ( 4 cores with just 2.4GHz) that the healthmonitor fails?

regards, Patrick

umesh.chowdhary · ‎02-23-2013

Hi Patrick !

Did you fix your NCS VM ?

The new version of PI released last week I.e. PI 1.3 which have nice GUI and so many other features.

Let me know if need any help.

P.S- I got physical NCS appliance .

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