Jim
I'm pretty sure you will need the PRI itself setup as NI2 by your carrier to get Calling Name Display to work. First thing I would do is call them to make sure the PRI is setup as NI2 protocol and not NI1. I think that either PRI 5E8, PRI 5E8 Custom or NI2 will work for the gateway configuration......but I have no experience working with the 5E. Maybe we can get someone else with 5E experience to chime in.
Back when I was on CCM 3.1.3 I got Calling Name Display to work between my CCM and our Nortel SL-100 (this is the basic same software as a DMS-100) but I had to do a lot of fiddling with both sides. What I found that would work on the gateway was to have these settings:
Called Party IE Number Type=Callmanager
Calling Party IE Number Type=Callmanager
Called Number Plan=Unknown
Calling Number Plan=Private.
Keep in mind that was back when CCM did not support Calling Name in the Facility IE (note the carrier inserts Calling Name in the Facility IE if it is available). Back then CCM was sending the Calling Name Display in the Display IE, now they support Facility IE. So now I'm sure there are other settings that will work just fine, I just haven't changed my setup as it works.
Please note the difference I am talking about when you look at my q931 output and your output. Yours says: Plan:ISDN, Type:National and Plan:ISDN, Type:Subscriber(local).
Mine says: Plan:Private, Type:Unknown and Plan:Unknown, Type:Unknown
You might try making those changes and then trying another test call to see if the Name Display field will show up.
Here is some additional info on how the PSTN handles ISDN Setup Msg:
During ISDN PRI call setup, a SETUP message is sent from the originating to terminating switch. SETUP includes several small modules of data called Information Elements (IE). Typically, the SETUP message contains the IEs of:
Protocol Discriminator – Q.931 signaling
Call Reference Number – identifies each active call in the trunk group
Message Type – SETUP, CALL PROCeeding, ALERTing, CONNECT, DISConnect
Bearer Capability – 64Kb/s, Circuit Mode, Speech
Channel Identification - T1 channel 1-23
Progress Indicator – “not ISDN all the way”
Calling Party Number –TON, NPI, Presentation Indicator, Screening, Digits
Called Party Number – TON, NPI, Digits
When Calling Name Delivery is activated at the LEC, an optional Facility IE is inserted between the Channel ID and the Progress Indicator IEs. As explained below, the LEC switch does not yet know the caller’s name at the instant the call SETUP message is sent. Therefore, the Facility message is marked essentially as a null name.
Within the Public Switched Telephone Networks (PSTN), the SS7 ISUP (ISDN User Part) call setup messages do not transport the name during actual trunk setup. Not until the call arrives in the terminating CO is the name determined to be required. If a name is required, the terminating CO uses SS7 TCAP (Transaction Capability) messaging, rather than ISUP, to query a Line Information Data Base (LIDB) and receive a name response in 300-600 milliseconds. For CO line-side calls, this query/response occurs during the first ring, and the CallerID information is transmitted during the quiet interval after the ring.
In the case of PRI trunk calls, however, the SETUP message is sent immediately from the CO to the customer equipment (PBX). Thereafter, when the CO receives the name from the LIDB, it is inserted into a subsequent FACILITY message and forwarded to the CPE.
Larry
