02-12-2020 01:10 PM - edited 02-12-2020 01:10 PM
Does anyone happen to know if there is a way to restrict CER from tracking CSF clients? We have a popup that notifies users to not dial 911 from Jabber, so it seems like a waste of licenses to have CER track the clients.
Thanks
Solved! Go to Solution.
02-14-2020 08:31 AM
You cannot. A license is required for any endpoint that is capable of making a 911 call. Preventing that in CUCM does not nullify the fact that the endpoint is still capable overall of 911 calls.
An Emergency Responder license is of single type User and one license is required for each endpoint. Any endpoint capable of making an emergency call requires an Emergency Responder User License. For example, IP phones, analog phones, video endpoints, and clients all require an Emergency Responder User License.
02-14-2020 08:31 AM
You cannot. A license is required for any endpoint that is capable of making a 911 call. Preventing that in CUCM does not nullify the fact that the endpoint is still capable overall of 911 calls.
An Emergency Responder license is of single type User and one license is required for each endpoint. Any endpoint capable of making an emergency call requires an Emergency Responder User License. For example, IP phones, analog phones, video endpoints, and clients all require an Emergency Responder User License.
02-14-2020 01:06 PM
Thanks Andrew.
Kase
02-15-2020 12:55 PM
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