09-24-2014 11:39 AM - edited 03-13-2019 08:39 PM
We recently upgraded to CUCM 10.5 and CUC 10.5 using an e.164 dial plan throughout. One snafu that has surfaced is how do people access a CallHandler via the Greetings Administrator TUI if the CallHandler extension begins with a '+' character? Pressing and holding * does not seem to work. Any ideas?
01-10-2020 05:03 PM
Did anyone ever find a solution to this
we are on CUCN 11.5 su2
01-12-2020 07:47 PM
Hi,
The users can sign in with or without "+" as a prefix over TUI. For example, if the call handler extension is +1 408 526 4000, then you can sign in to Greeting Administration using 1 408 526 4000.
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