02-12-2004 08:36 AM - edited 03-13-2019 03:49 AM
I get this message when I try to select another ring on IP Phone 7940. I get the selection between only the two hard coded chip ring tones.
Its an intermittent issue.
I already check several things:
- TFTP started (Ive restarted it)
- IP Phone restarted
- Enterprise parameter -> TFTP service -> File config cahed =False (in place of true)
- Ringlist.xml is OK (Because its working intermittently)
Also, between my IP Phone and CCM 3.3 SR4, there is a firewall PIX version 6.3(3). I solve the issue when I remove the command no fixup protocol tftp in firewall. But since then, I had problem to boot my IP Phones. Some were unable to boot because they were looking for their config file via TFTP. Then I had to put again the command fixup protocol tftp
Do you have more idea? Or workaround ?
02-18-2004 07:07 AM
Which is the Phone Load you are using? This has something to do with the phone Load.See this bug:CSCec78298 Also, try using some other phone load and see if it works.
02-20-2004 06:21 AM
Thanks so much. I upgrade the IP Phone Firmware with P00306000100 and there is no issue anymore !
03-16-2004 06:05 AM
Where can i find the procedure to make the IP Phone Upgrade?
I want to upgrade 1 ip Phone specifically.
03-16-2004 06:15 AM
If you want to upgrade just one phone put the new load id in the phone configuration > phone load name and reboot the phone. Also make sure you put the new load in the TFTPPath folder
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