TAPI : Problem with the TAPISampleApp example - LINEERR_RESOURCEUNAVAIL

[thierry.berwart_2]

Hi,

I am new in Tapi dev. but I have some knowledge in jtapi...

I tried to run the TAPISampleApp example from cisco without sucess : I received the LINEERR_RESOURCEUNAVAIL error :

Device found!!

Device ID: 10

Device Name: Cisco Line: [CTI-01] (8045)

Error in opening line.

LINEERR_RESOURCEUNAVAIL

Do you have an idea ?

Thanks you in advance

Thierry

[thierry.berwart_2]

I found this in the TSP log files on my pc :

01/05/2005 11:25:47.421 CiscoTSP001.tsp| CSelsiusTSPWaveList::GetAvailWave() *ERROR* No wave available

01/05/2005 11:25:47.421 CiscoTSP001.tsp| CSelsiusTSPDevice::OpenDevice() [CTI-01] *ERROR* GetAvailWave() returned WAVELIST_NOT_ASSIGNED

01/05/2005 11:25:50.867 CiscoTSP001.tsp| CSelsiusTSPWaveList::GetAvailWave() *ERROR* No wave available

01/05/2005 11:25:50.867 CiscoTSP001.tsp| CSelsiusTSPDevice::OpenDevice() [CTI-01] *ERROR* GetAvailWave() returned WAVELIST_NOT_ASSIGNED

01/05/2005 11:25:53.481 CiscoTSP001.tsp| Heartbeat::Trace

??

[agam.mehta]

Hi Berwart,

What are you trying to achieve?

Are you able to configure Cisco TSP? If yes did you install wave drivers. That's what the log says looks like.

when you see RESOURCEUNAVIALABLE that means you have insufficient resources to complete that operation or that message comes some times when Cisco TSP doesn't support that api.

I would suggest you to read Cisco TAPI document.

Hope it helps.

Regards,

AGam

[thierry.berwart_2]

Hi AGam,

Yes the TSP is good configured but I think that the wave driver is included in the TSP now ?!

(I am working with CCM 3.3.3)

CCM -> Install Plugin :

"Cisco Telephony Service Provider :

This product contains the Cisco TAPI service provider (TSP) and the Cisco Wave Drivers "

Thanks you

Thierry

[Sascha Monteiro]

Hi Thierry,

just wondering, is the CTI-01[8045) a cti-port or a cti-route point?

[thierry.berwart_2]

Hi !

This is a CTI Port.

I just followed the readme file

Thanks

Thierry

[Sascha Monteiro]

I had a quick look at the readme and the files, but it is really minimum :-(

I tried it too with a cti-port, and didn't work either...other error tho..(not sure which one)

but what is it exactly that needs to be done with the sampleapp (I saw something about redirect and conference..)

[thierry.berwart_2]

Normally, this application must answer a call, play the audio file and after, you have the possibility to record a message, to be forwarded to another extension ...

In fact, I must develop an application in TAPI but I begin so I wanted to try this application supplied by cisco to know how tapi is working...

But I think I will forget this idea... I've got some problem with the examples, I am not expert in C++ ...